Vendor Risk & Relationship Manager

We’re looking for an experienced Vendor Risk & Relationship Managerto own and strengthen criticalthird‑partypartnerships within a highly regulated environment. This role sits at the intersection of procurement,riskand relationship management—ideal for someone who can confidently challenge vendors whilemaintainingstrong, trusted partnerships.

You’llplay a key role in ensuring suppliers meet regulatory obligations (including CPS230), while managing risk,performanceand governance across the vendor lifecycle.

You’lltake accountability for the full vendor lifecycle, ensuring suppliers meet regulatory obligations (including CPS230) while delivering strong commercial and operational outcomes. From onboarding and risk assessmentsthrough toperformance management and contract renewal,you’llplay a key role in protecting theorganisationandoptimisingvendor value.

This is a hands-on role that requires balance—someone who enjoys building relationships and having robust, honest conversations with suppliers, but is equally comfortable spending time inthe detail. Whetherit’sreviewing contracts, assessing business continuity and disaster recovery plans, or completing risk assessments,you’llbringrigour,structureand accountability to third-party management.

Whatyou’lldo …

• Lead end-to-end third-party vendor management, from onboarding through to contract renewal and performance oversight

• Conduct detailed supplier risk assessments (RCSA), including evaluating continuity, disasterrecoveryand regulatory compliance (CPS230)

• Build and manage senior stakeholder and vendor relationships—confidently challenging performance and driving accountability

• Partner with procurement on contract negotiation, SLAs, and improving commercial outcomes

• Monitor,reportand continuously improve vendor performance, riskcontrolsand governance frameworks
  

Whatwe’relooking for….

• Proven experience in procurement and third-party supplier/vendor management within a regulated industry (banking, insurance, telco,utilitiesor pharma)

• Exceptional understanding of third-party risk frameworks, with working knowledge of CPS230 requirements

• Experience performing supplier risk assessments (RCSA) and managing outsourcing or vendor risk obligations

• Highly detail-oriented, with the ability to deep dive into contracts,controlsand governance (e.g. business continuity & DR plans)

• A balanced skillset: confident relationship manager who can pick up the phone and influence, but equally comfortable with the “desk work” (risk assessments, reporting, renewals)

What’sin it for you?

• Discounted ING Health Insurance.

• AnadditionalRest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us
At ING,we’reall about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communitieswe’reproud to support. Joining ING means stepping into an environment where your individualityisn’tjust welcomed -it’scelebrated.We’vebuilt a culturethat’sfun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whetheryou’retaking ownership of exciting projects,thinking outside the box, or working with global colleagues,you’llfind ING is the kind of place where growthisn’tjust a possibility;it’sa promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace,you’llfeel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, ifyou’reinterested butdon’tmeet all the criteria, we encourage you to apply.We’reinvested in fostering a diverse and inclusive workplace where everyone feels like they belong.We’reyour allies in helping you do your thing during the recruitment process, so let us know (email below) if yourequireany support or adjustments when you apply

Soundlike your kind ofvibe.Wecan’twait to hear from you!

(One last note: Weoperateusing a direct talent sourcing model, sonoagency introductions,please.)