Financial Crime Compliance Officer – Transaction Monitoring Analyst

At ING Australia, we’re committed to creating a workplace that values inclusivity, innovation, and your professional growth. With the right support and resources, you’ll be empowered to thrive. Ready to take the next step in your career journey? Join us and be part of something exceptional.

As a Financial Crime Compliance Officer, you’ll play a key role in reviewing customer profiles, analysing account transactions, and identifying AML/CTF red flags to assess whether a Suspicious Matter Report (SMR) should be submitted to AUSTRAC.

To succeed in this role, you’ll need strong expertise in drafting Grounds for Suspicion and completing all sections of an SMR. You’ll also be responsible for recommending changes to customer risk ratings and supporting off-boarding decisions in alignment with our procedures and risk appetite.

Ready to make an impact? Apply now.

What you’ll do …

• Conduct thorough investigations into unusual activity, assess escalated cases, and draft clear, well-reasoned Suspicious Matter Reports (SMRs).

• Ensure output and quality assurance KPIS are consistently met, and that both internal SLAs and regulator-mandated timeframes are adhered to.

• Collaborate with FCC team leads to support AML investigations, ensure timely regulatory reporting, and maintain compliance with legal standards.

• Foster a culture of compliance by supporting ethical decision-making and ensuring that policies and procedures are consistently followed in day-to-day operations.

• Deliver AML training and guidance to business units and support teams, helping them understand their compliance responsibilities and apply AML policies effectively.
  

What we’re looking for…

• Proven ability to draft high-quality Suspicious Matter Reports (SMRs), forming well-reasoned suspicions based on financial crime indicators.

• A Minimum of 2+years hands-on experience in AML and financial crime investigations within the banking and financial services sector.

• Strong working knowledge of the Australian AML/CTF Act and associated regulatory requirements.

• CAMS accreditation is highly desirable.

• Skilled in handling sensitive and confidential information with professionalism and discretion.

• Capable of evaluating complex scenarios, exploring alternative solutions, and ensuring compliance with regulatory standards.

What’s in it for you?

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply.  Let us know if you’d like to chat with an LGBTQ+ Confidential contact.  

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact  Mia.Annamalai@ing.com

Applications close on 7th November