AI Product Owner (Lead)

Role Summary

Responsible for driving AI strategy, governance, and delivery across the Wholesale Banking organization, ensuring alignment with business priorities and global standards. You will lead a team of AI Analyst and Copilot Studio Developers.

Roles & Responsibilities

• Define and execute AI and GenAI strategy and roadmap
• Lead end-to-end delivery of AI initiatives and portfolio
• Oversee use case intake, prioritization, and execution
• Enforce AI governance, risk, and compliance frameworks
• Drive benefits realization (efficiency, FTE savings, productivity gains)
• Engage senior stakeholders and provide executive reporting
• Lead AI adoption, capability building, and training programs

Technical Competencies

• AI Strategy & Operating Models
• Generative AI & LLM Architecture
• Prompt Engineering & AI Agent Design
• Grounding, Retrieval and Context Management
• Responsible AI, Risk & Governance
• Copilot Studio & Microsoft Copilot Ecosystem
• Portfolio and Stakeholder Management

Qualifications

• 7-10+ years in AI, automation, or digital transformation
• Experience in banking, BPO, or shared services preferred
• Excellent knowledge of GenAI, LLMs, Copilot Development Best Practices, and AI governance
• Proven leadership and stakeholder management experience
• Expert-level understanding of Large Language Models (LLMs), including prompt engineering, grounding and retrieval strategies, context management, agent orchestration, and responsible AI practices, with the ability to define standards, review solution designs, and govern enterprise-scale AI implementations.
• Expected LLM Proficiency: Expert / Strategic