Operations Risk Monitoring Coordinator

The Operational Risk Monitoring Manager is responsible for overseeing the identification, assessment, and ongoing monitoring of operational risks across the organization. This role plays a critical part in enhancing the company’s risk governance structure by ensuring effective implementation of key risk indicators and risk reporting frameworks. The manager will lead a team and collaborate cross-fuctionally with business lines, compliance, audit, and senior leadership.

Key responsibilities

• Lead the design and execution of operations risk monitoring strategies, frameworks and tools overseeing operational risk event, root cause analysis and loss reporting processess

• Develop and maintain a robust KRI and metrics program to proactively identify and mitigate risk

• Oversee all issues already live, work hard to close them before the due date and prevent opening of the new ones

• Drive regular risk assessment internally and ensure timely remediation of control gaps

• Produce and present executive-level risk reports, dashboards and trend analysis

• Guide and mentor team members, manage performance and development planning

Educational requirements

• Highschool degree / Bachelor's degree

Professional experience

• Economic degree (preferred)

• Experience in Finance field (preferred)

• Operational Risk Management

• Draft risk reports and managing control systems

• Ability to work with data analytics tool and advanced excel

Analytical and Soft skills

• Strong analytical mindset and problem-solving abilities

• Excellent communication skills

• Ability to guide a team and work in a team

• Attention to detail and regulatory compliance

Working conditions: Full Time

Duration: Permanent

Location: Milan (hybrid)

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working

• Competitive base salaries and performance based bonuses

• Diverse cultures & Innovative mindsets

• International Environment

• Commitment to sustainability

• Lots of training development opportunities to help you grow

• Lots of moments dedicated to physical and mental well-being

• A special day off when it is your birthday: we call it #doyourbirthday!

• And of course we can’t forget: free water & coffee at the office! 

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.