Data and Insights Analyst - Business Banking

At ING, we’re building tomorrow’s bank today. We value innovation, collaboration, and a customer-first mindset. You’ll be part of a high-performing team that’s driving real impact across the business, with opportunities to grow, learn, and shape the future of banking.

Are you passionate about data-driven decision making and want to help shape the future of Business Banking? ING is looking for a strategic and analytical Data and Insights Analyst to join our Business Banking Domain as part of our Data and Insights function. This role is pivotal in driving data governance and quality, timely commercial insights to support our business strategy – working across a range of teams in Retail, Risk, Technology and Operations.

If you’re ready to make a difference and thrive in a data-rich, fast-paced environment, we’d love to hear from you. Apply now and help us unlock the power of data in Business Banking.

What you’ll do

• Lead data governance and data quality initiatives for Business Banking.
• Develop reporting and insights to drive performance, pricing, and risk decisions.
• Identify growth opportunities through data analysis and emerging tools like AI.
• Support change projects including system upgrades, data migration activities and new product/channel builds.
• Champion data fluency and deliver training to uplift analytics capability.
• Deliver actionable insights to inform strategy, project design, and decision-making.

What we’re looking for

• 6+ years’ experience in banking or financial services, with a focus on data, analytics, or business performance.
• Tertiary qualifications in Data Analytics, Data Science, Engineering, Commerce, Finance, or related disciplines. Postgraduate education in data science or programming is highly regarded.
• Advanced proficiency in Microsoft Excel and PowerPoint, and experience with data analytics, reporting and visualisation tools.
• Excellent understanding of data architecture and lineage, knowledge of business banking processes, and credit risk data and regulatory reporting a plus
• Proven ability to translate complex data into actionable insights for non-technical stakeholders.
• Experience working in agile environments and delivering reporting solutions that drive commercial outcomes.

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. And because we want you to shine, let us know if you need any adjustments to the recruitment process by emailing rachel.yuen@ing.com. 

We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

Need more?
Rachel Yuen rachel.yuen@ing.com

Applications close on 11th September 2025

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