Data Quality Expert

Job Overview

The Global Data Quality team implements ING's Data Quality strategy globally, ensuring top-tier data standards. Data is one of the foundations of ING’s strategy to become one data-driven digital bank, where we need more granular data of high quality to manage the (customer-) processes, modeling, and decision-making. The Data Quality Expert will work with data owners, data stewards, operational teams, IT engineers and other functions within the bank. He/ she will drive the Data Quality definition, measurement and monitoring, analysis of data quality issues and propose data quality remediation actions within the bank, as well as contribute to build a culture of continuous improvement in Data Quality.

Key Responsibilities

• Understand banking regulations and gather data quality functional requirements to define and create data quality rules or standards for identified critical data elements in coordination with data owners, data stewards and operational teams.
• Work with IT engineers that will implement these data quality functional requirements in tooling.  Support the development of Data Quality tooling through testing the data quality programs that have been developed against the functional requirements that were defined.
• Track and monitor data quality indicators across the bank through data quality reports and dashboards in compliance with ING’s data quality framework
• Perform root cause analysis on prioritized data quality issues to determine appropriate fix forward and fix backward actions or remediation plans.
• Work with key stakeholders to align expected turnaround times for remediation, gain approval for suggested remediation actions, coordinate the appropriate action with the teams that are responsible for executing those actions and monitor remediation actions till closure.
• Participate in all related activities to accelerate the data quality remediation.

Key Capabilities/Experience

We are looking for candidates who are skilled, pro-active, passionate, and driven to work in Data Quality. You are a skilled communicator, analytical and a good problem-solver and can structure large amounts of data to produce clear views and actionable recommendations, furthermore:

• You have knowledge on Data Quality Management practices such as Data profiling, DQ Assessment, Data Cleansing, etc.
• You have the ability to understand the business context and regulatory requirements in order to define data quality functional requirements and standards.
• You have experience with Data Quality related solutions.

• You are experienced in understanding data quality reports and dashboards and can effectively do root-cause analysis of data quality issues.
• You have a track record of developing solutions for remediating various data quality issues or a similar role that requires problem solving and stakeholder management.
• You are skilled in communicating on complex topics and solutions and must be open to ideas from others.  You can create appropriate data quality remediation plans and coordinate effectively to gain approval for the execution.
• You are comfortable working in in an international context.
• You are transparent, flexible and motivated to make every day a success
• You adhere to the ING values of honesty, prudence and responsibility and it is evident for you that your behavior is fully aligned with these values.