Senior Manager, Business Banking NFR

At ING Australia, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better.

As the Senior Manager, Non-Financial Risk for Business Banking, you will be responsible for 2nd Line Risk oversight and challenge across our rapidly growing business banking division. You will be responsible for developing and managing the NFR framework and associated policies and procedures and advising on the implementation within the business.

It’s a critical role partnering with the business bank as they launch new products and implement new processes and systems. You will be a key person in ensuring the business bank manages its risk appropriately during this high growth period.

The role requires a solid knowledge of business banking products and process, a broad range of risk expertise to cover all relevant non-financial risk to support, guide and challenge the Business Banking unit, relevant support functions and may extend its support to the Wholesale Banking business line.

Ready to make an impact?

What you’ll do

• Provide expert advice and challenge on the implementation of the Non-financial Risk Management framework, and associated policies, procedures and control standards
• Assist the Lead of BMA and Head of NFR in the overall and ongoing development, embedding and management of non-financial risk management and its associated frameworks across the business bank
• Build effective relationships with key stakeholders to ensure buy-in, including EXCO, Risk Leadership team, Business Banking, Support functions and ING Group global functional team
• Proactive and continuous monitoring of the operational risk framework implementation and embedment
• Conduct training and knowledge sharing across teams on various risk topics

What we’re looking for

• Minimum 15 years’ experience in Risk management or Financial Services, within the 3 lines of defence
• At least 8 years’ experience in Risk, Compliance and/or Audit background with focus on Technology
• Previous experience and strong knowledge of business banking products or supporting business banking from a risk perspective (either 1LOD or 2LOD)
• Strong and broad understanding of NFR risks including the frameworks and in practice.
• Sound knowledge of regulatory compliance and prudential compliance requirements of an ADI including APS 114, 115, CPS 230, 231, 232 and SOX
• Exceptional stakeholder management and communication skills

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT Day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you’d feel at home? We’d love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more?
Contact Mark Montgomery on mark.montgomery@ing.com

Applications close Friday 13th June 2025

Before you apply
Here at ING, we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

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