Engineering Lead / Chapter Lead in Customer Data & Onboarding

REQ-10103407
30/10/2025
IT Engineering
Bruxelles, Belgique
ING Bank

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Chapter Lead Engineer II

Customer Data & Onboarding

50% work from home

Hiring Manager: Marijke De Jonckheer

Recruiter:Turan Ozkan

One of your future colleagues: Umang Parekh / Alberto Sanchez

A day in the life of the Engineering Lead / Chapter Lead

You combine leading a team and delivery.
You are responsible for the successful delivery of the Customer Data part in the different digital and STP Mandate journeys next to the Product Lead. You interact continuously with the Product Lead, IT Integrator, Solution Architects and Lead engineers in the squads. The delivery within Customer Data includes Holders & Proxy management which includes digital journeys for role management, customer reporting and legal status changes. Technology is based on Java, Springboot, LitElement, LitHTML, Frontend Webcomponents. Number of squads in scope +/- 6.
You actively coach and encourage engineers to develop themselves. You help them being successful in their day to day. You hire new talent. The scope of the chapter is linked to DevOps engineers mainly working on mandate management.
You optimise the setup of the squads for successful delivery and are part of the roadmap building. You make the technical choices in collaboration with key people. You create high performing squads that deliver on the expected timelines and help them by removing impediments. You make sure delivery is done according to standards (coding standards, test automation, pipeline checks, security & observability standards, re-usability …).
You make sure the assets comply with the reliability and risk expectations.
You define and manage also the work packages / sourcing linked to mostly Mandate management.
If time allows, you support the squad in engineering.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

You steer on timeline and qualitative delivery for the scope of the squads. So you combine leadership skills with engineering skills.
You challenge business requirements as well as consider non-functional & IT security requirements.
You actively coach and encourage your chapter member to develop themselves. You hire new talent. You create high performing teams.
You define the standards of work, and you continuously improve them. You foster active knowledge sharing within the chapter.
You take the lead on cross-area challenges and help the IT domain to evolve.

As an Engineering Lead / Chapter Lead in Customer Data & Onboarding, you will have the opportunity to:

Contribute actively to ING Belgium’s strategic goals and objectives daily. Onboarding is one of the highest priorities of ING Belgium.
Acquire and strengthen people management and leadership skills.
Acquire and strengthen delivery skills
Work in an international agile environment

What You’ll Bring To The Role

Bachelor's Degree or higher in a technical discipline, preferably computer science
10+ years of experience in designing and implementing large scale enterprise applications
3+ years of experience in building and leading a strong engineering team
Solid software development background including design patterns, object-oriented programming and test-driven development
Strong knowledge on E2E application development and maintenance from requirement gathering to deploying to Production
Strong knowledge of client-side development in CSS3, HTML5, TypeScript/Javascript, or above, LitElement, LitHTML framework and other JS libraries
Strong knowledge of server-side development in Java, Springboot, Apache Kafka, Event-driven architecture and Microservices.
Experience of working in Database systems Cassandra, Oracle (in both NoSQL and SQL)
Strong understanding of full stack development and experience of working in an Agile environment
Strong understanding of DevOps concepts and methodologies.
Excellent verbal and written communication skills

The team

The IT area “Customer Data and Onboarding” focus on the customer onboarding digital journeys and the customer processes and data. The IT applications are at the heart of the bank, so the area is collaborating locally and globally with many tribes.
In the coming years the area will continue to work on strategic digitalization projects, contribution to ING group solutions and a huge modernization of the IT landscape.
The area consists of more than 120 engineers, located in Brussels, India and Manilla.

Would you like to get to know the department better? Book a coffee with the hiring manager, a team member, or the recruiter.

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Questions? Just ask
Turan Ozkan

Ask by email

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.