Internship – Communication team Tribe Enterpise Conten & Automation

Internship – Communication & Support processes / Enterprise Content & Automation

internship's duration: 3 to 6 months

The team

At ING, we believe it’s your ideas, not your age that matter. As part of our team, you’ll work in a dynamic, international environment where you learn at a fast pace and be hands-on from the start.

Join our dynamic team at ING and be part of our digital journey in enabling processes by intelligent content and automation solutions. We are a bank with data-driven ambitions, working on digital innovations for ING's 37 million customers. Our department’s purpose spans across all of ING, we are there to service all countries and business entities across ING. For the communication about all our possibilities we use a consumer portal for all our stakeholders.

Due to a reorganization and renaming of our Tribe, we need to improve our customer communication and enhance the findability of our Tribe. This will help ensure that people understand what we do and what we can offer them. 

You as an Intern you will work together with the communication team on this purpose. It’s an opportunity to gain practical experience in a professional environment. In our Tribe you will learn about the way of work on our enterprise content & automation capabilities and how we contribute to the strategy of ING.

Roles and responsibilities

You’ll be involved and will assist in the following tasks:

• Stakeholder management: plan conversations with business and IT to analyze the current data and do proposals for improvement
• Collaboration: work together with different teams to optimize the customer communication and findability and coordinate with the users
• Drafting a roadmap
• Supporting various events, meetings, calls, reporting, project coordination activities, and project reporting
• Recommendation for future maintenance to keep the portal up to date

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

To take on this challenging and rewarding opportunity, you’ll need:

• Master or Bachelor (third-year bachelor)
• Strong communication and interpersonal skills
• High ambition and energy level
• Organisational and project management skills
• Fluency in business English and ideally oral proficiency in Dutch

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on 36 hours work week
• Your own work laptop
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders). 

Questions?

Contact Linda Plantinga-de Jong, Linda.Plantinga-de.Jong@ing.com for more information about this opportunity. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.