Corporate Affairs Expert Lead

Join a bank that’s different. We’re digital-first, customer-focused, and driven by purpose. At ING, you’ll be empowered to challenge the status quo, grow your career, and help Australians stay a step ahead in life and business.

We’re looking for a Corporate Affairs Senior Manager to lead our external engagement strategy and elevate ING’s voice in Australia. This is your opportunity to make a real impact—on our business, our customers, and the way Australians bank.

As our Corporate Affairs Senior Manager, you’ll be the driving force behind ING’s relationships with government, media, and industry stakeholders. You’ll influence public policy, manage reputation, and ensure our messaging is aligned and impactful across the business.

This is a strategic, hands-on role where you’ll serve as a trusted advisor to senior leadership, collaborate closely with teams across Legal, Risk, ESG, and Marketing, and represent ING as a visible and credible voice in the public sphere.

What you’ll do

• Lead ING’s external engagement with government, media, and industry bodies.
• Shape and execute strategies that influence public policy and enhance our reputation.
• Manage crisis communications and reputation risk.
• Craft compelling submissions, briefings, and messaging for senior stakeholders.
• Collaborate across Legal, Risk, ESG, and Marketing to ensure alignment.
• Represent ING at key forums and build strong external relationships.

What we’re looking for

• Proven experience in government relations, public affairs, or external communications.
• Strategic thinker with strong commercial acumen and policy insight.
• Exceptional communicator—confident, clear, and persuasive.
• Skilled at navigating complex stakeholder environments.
• Agile, proactive, and comfortable in a fast-paced setting.
• Professional, politically neutral, and credible at all levels.

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. And because we want you to shine, let us know if you need any adjustments to the recruitment process by emailing rachel.yuen@ing.com. 

We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

Need more?
Rachel Yuen rachel.yuen@ing.com

Applications close 5th September 2025

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