Tribe Lead Insurance - Private Individuals

Hybrid mode – possibility of 50% work from home based on team agreements

GJA Function Level: GJA21

Insurance plays a critical role in the financial well-being of both private individuals and businesses. Customers expect integrated solutions that go beyond traditional banking—solutions that protect their assets, secure their future, and provide peace of mind. For individuals, insurance complements daily banking, mortgages, savings & investment products, ensuring financial resilience against life’s uncertainties. For businesses, it safeguards operations, employees, and growth ambitions, making it an essential component of risk management.

As part of ING Belgium’s strategy, insurance is not just an add-on—it is a core element of our value proposition. By embedding insurance into our banking ecosystem, we create holistic financial journeys that strengthen customer trust, deepen relationships, and drive sustainable growth. This strategic focus positions ING as a partner that delivers security and confidence alongside innovative financial solutions.

As Tribe Lead Insurance, you will lead the strategy and execution of insurance solutions for ING’s private and business clients in Belgium, ensuring they are relevant, digital-first, and seamlessly integrated into our customer journeys.
You will be the effective leader for insurance in Belgium, reporting hierarchically to the Head of Private Individuals Belgium, and being part of the Management team of Private Individuals.
You will collaborate with your teams, local and global stakeholders, and strategic partners (AXA, NN) to deliver innovative propositions and drive digital transformation in the insurance domain.

A day in the life of a Tribe Lead Insurance

As Tribe Lead Insurance, you will:

• Define and execute the insurance strategy for Belgium, aligned with ING’s Together for Progress vision.

• Steer the organization towards financial and commercial performance

• Lead digital transformation of insurance products and distribution, ensuring seamless integration in ING’s digital channels.

• Drive growth and innovation through marketing and cross-buy initiatives to boost insurance penetration across segments.

• Manage strategic partnerships and contracts with third parties (AXA, NN), overseeing the full insurance value chain.

• Monitor market developments, customer needs and competitive landscape, and translate insights into actionable strategies and product innovations

• Champion compliance and risk management, safeguarding ING’s reputation and customer trust

• Inspire and develop talent, fostering craftsmanship and a culture of ownership and growth.

How to succeed

We hire people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

We look for a senior leader who:

• Has a proven track record in strategic leadership, digital transformation, and stakeholder management.

• Shows a proven ability to define and execute an insurance strategy aligned with ING’s overall objectives

• Has a deep knowledge of the Belgian insurance market, including regulatory frameworks, product landscape and distribution models

• Has the ability to influence and steer at senior leadership level, including stakeholder management towards senior executives and external partners

• Understands organizational dynamics and adapts leadership style to different contexts.

• Makes bold, data-driven decisions and connects delivery to customer impact.

• Is a natural coach and motivator, with strong communication and people leadership skills.

• Holds a master’s degree and has 5–8 years of senior management experience in insurance.

• Meets FSMA requirements (minimum 1 year experience with an insurance distributor or reinsurer).

• Is fluent in English (Dutch or French is a plus).

As a Tribe Lead Insurance, you will have the opportunity to:

• shape the future of insurance at ING Belgium, and play a central role in defining and executing the insurance strategy

• drive innovation in digital insurance solutions and marketing

• develop leadership skills in an agile environment and grow within ING’s international network

The team

You will lead the Insurance Tribe in Belgium, working closely with your teams, local and global stakeholders., and external partners. You will operate in a dynamic and professional environment with fast changing requirements and needs. Our culture is collaborative and focused on empowering people to stay a step ahead in life and business. Expect an environment that values diversity, innovation, and continuous learning.