Expert AI Engineer - Agentic AI

About ING Hubs

Following ING’s strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.

𝑃𝑟𝑒𝑠𝑒𝑛𝑡 𝑖𝑛 𝑃𝑜𝑙𝑎𝑛𝑑, 𝑅𝑜𝑚𝑎𝑛𝑖𝑎, 𝑆𝑙𝑜𝑣𝑎𝑘𝑖𝑎, 𝑡ℎ𝑒 𝑃ℎ𝑖𝑙𝑖𝑝𝑝𝑖𝑛𝑒𝑠 𝑎𝑛𝑑 𝑇𝑢𝑟𝑘𝑖𝑦𝑒, 𝐼𝑁𝐺 𝐻𝑢𝑏𝑠 𝑒𝑚𝑝𝑙𝑜𝑦 𝑚𝑜𝑟𝑒 𝑡ℎ𝑎𝑛 11,000 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙𝑠 𝑖𝑛 𝑑𝑜𝑚𝑎𝑖𝑛𝑠 𝑠𝑢𝑐ℎ 𝑎𝑠 𝑠𝑜𝑓𝑡𝑤𝑎𝑟𝑒 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡, 𝑑𝑎𝑡𝑎 𝑚𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡, 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑠 𝑜𝑟 𝑛𝑜𝑛-𝑓𝑖𝑛𝑎𝑛𝑐𝑖𝑎𝑙 𝑟𝑖𝑠𝑘

ING Hubs Turkiye core capabilities, 𝐑𝐞𝐭𝐚𝐢𝐥 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡, have us looking for data experts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul

About ING

Think Forward! Our purpose is to empower people to stay a step ahead in life and in business. We are an industry recognized strong brand with positive recognition from customers in many countries, a strong financial position, Omni-channel distribution strategy and international network. If you want to work at a place where we believe that you can make a difference by using the latest Analytics techniques to generate data-driven approaches and conversational products and solve real business challenges, please read on.

ING Analytics

ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Excellences around the bank’s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Intelligence and People Analytics.) as well as strong coordination areas around data management, technology, customer journey, UX, as well as external partnerships.

About the Role

We’re looking for an Agentic AI Engineer to design, build, and deploy next‑generation AI agents powered by LLMs and Generative AI. In this role, you will work on real business challenges, create intelligent agent workflows, and help scale AI capabilities across multiple countries and domains.

What You’ll Do

• Build and deploy LLM‑powered agents that interact with data, tools, and business applications.
• Design agentic solutions that support complex workflows and decision‑making.
• Work closely with engineers to productionize your AI agents using modern development practices.
• Translate business problems into data‑driven solutions and actionable insights.
• Support teams in understanding AI agent behavior and recommending improvements.
• Strengthen the team’s overall AI craftsmanship through knowledge sharing and collaboration.

About You

• You think ahead, challenge the status quo, and enjoy making others successful.
• You learn fast, seek feedback, and adapt easily in a dynamic environment.
• You collaborate naturally, communicate clearly, and bring a hands‑on mindset.
• You take pride in building robust, reliable systems and keeping them running well.

What You Bring

• Degree in Computer Science or similar field (NLP/ML background is a plus).
• Experience building LLM, Generative AI, or NLP solutions.
• Strong Python skills and experience delivering production‑ready code.
• Understanding of LLM fundamentals and modern AI development patterns.
• Ability to build end‑to‑end AI applications and deliver business impact.
• Fluent in English; comfortable working in Agile teams.

Nice to Have 

• Experience with agentic AI frameworks such as LangGraph, LangChain, Semantic Kernel, Autogen, CrewAI, or similar systems used to build tool‑using or multi‑step agents.
• Familiarity with cloud AI platforms like Azure AI Studio, OpenAI APIs, Google Vertex AI Agent Builder, or Google AI SDK for building and deploying agent workflows.
• Exposure to retrieval and memory systems (vector databases, embedding-based search, knowledge stores) to support grounded and context-aware agents.
• Comfort with modern workflow orchestration tools (DAGs/graphs, workflow engines, event-driven patterns) for building reliable multi-step AI flows.
• Understanding of LLM evaluation and safety practices, including structured outputs, scenario testing, and basic guardrail implementation.
• Experience integrating AI systems with real APIs, tools, databases, or business processes, especially in settings where agents take actions rather than only generate text.

What We Offer at ING Hubs Turkiye

At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here’s what you can expect when you join our organization:

Be Yourself, Be an ING'er

• Dynamic Environment: Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
• Innovation Culture: Share your innovative ideas while exploring PACE methodology with us.
• Global Exposure: Participate in global projects and expand your career opportunities.
• Communication & Celebrations: Enjoy various communication activities and celebrations that promote a friendly work environment.
• Health Care: Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
• Private Pension Plan: Secure your future dreams with our private pension plan.

If you want to do your thing and explore the life while working don’t miss this opportunity!