Global M365 Collaboration Engineer

REQ-10096252
22/05/2025
IT Engineering
Makati City, Philippines
ING Hubs

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Key Responsibilities

Microsoft Teams Management: Configure, manage, and support Teams, including Teams Compliance recording. Ensure the platform meets organizational needs and compliance standards.
SharePoint Online Administration: Oversee the administration and security of SharePoint Online, managing permissions, workflows, and optimal performance.
Recording Tools Expertise: Administer and support integration with Luware and Verint recording tools, ensuring compliance with regulatory requirements.
First Line Risk Work: Handle administrative and documentation tasks related to IT risk. Review vulnerability reports and access management activities; evaluate and review SOC2 reports.
Collaboration & Support: Work with IT, facilities, and business stakeholders to troubleshoot and resolve issues related to Microsoft 365 services.
Documentation & Training: Maintain configuration documentation and provide training and support for end users and internal teams.

Key Capabilities/Experience

Microsoft 365 Knowledge: Expertise in Teams and SharePoint Online, including Teams Compliance recording.
Tool Integration: Experience with Luware and Verint recording tools.
Problem Solving: Strong analytical and troubleshooting skills.
Collaboration Skills: Ability to work effectively in cross-functional teams and support global users.
Compliance Understanding: Familiarity with security, compliance, and risk standards in enterprise environments.

Minimum Qualifications

Educational Background: Bachelor’s degree in information technology, Computer Science, or a related field.
Experience: Minimum of 5 years of work experience on the related role
Technical Knowledge: Strong understanding on different digital workplace tools.
Problem-Solving Skills: Ability to identify potential risk and develop effective solutions to mitigate them.
Certifications: Relevant certifications such Teams Administrator Associate, Security, Compliance and Identity Fundamentals, or similar certifications is a plus.

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.