Sales en service Officer Zone West

Are you someone who:

• is commercial and customer oriented

• has extensive knowledge of the digital channels within Business Banking

• has strong communication skills

• is experienced in transferring digital proposition and WOW to customers

• has a varied set of tasks as a plus

• is organized and autonomous.

• is also a true team player

• is proactively working

• does not shy away from problems and tries to solve them.

And you also have:

• the level of knowledge Bachelor or equivalent through experience.

• several years of work experience

• knowledge of the Midcorp customer segment

• knowledge of the product range for business clients

• basic knowledge of credit contracts and collateral

• knowledge of aspects of the credit decision process

• good knowledge of the most common IT applications.

 Then you might be our new Sales & Services Officer (West Region)

Your role:

• you offer commercial support to the Relationship Managers (preparing commercial visits, contacting/advising/guiding customers, etc.).

• you provide support in the field of data quality and the administration of the Business Center

• you control the credit decision process for the Mixed segment

• you draw up credit contracts (TPK, Wel4ING) and you prepare the contract layout in case of ‘customized contracts’

• You are a point of contact for customers.

Your work environment at ING...

ING Belgium is, as the first direct universal bank, a strong player in the Belgian market. The bank offers all clients a wide range of financial products and services via the distribution channel of their choice (click and face). ING Belgium’s clients include retail and private banking clients, small, medium and large companies.

The Sales & Services Officer is part of the local ING team focused on Midcorp and real estate clients to whom they offer simple and standard products to meet their financial needs in terms of credits and other products.

Telework according to team agreements.