Chapter Lead Engineering Enterprise

ING Australia’s Enterprise Tribe delivers technology solutions and operational support across several major ING functions, including Regulatory Risk, Finance, Lending Operations, Wholesale Banking, and HR. It is responsible for driving change initiatives as well as ensuring stable day‑to‑day system performance across these domains.

In the role of Chapter Lead, you will oversee a group of engineers and development testers, define best practices for the full‑stack Chapter, and lead the growth, innovation, and knowledge development within the operational area. You will balance continuous service delivery for customers by guiding your team toward achieving personal development goals and broader organizational objectives.

As a senior member of the engineering and testing community, you will contribute to enhancing ING’s engineering standards, evaluate emerging industry trends, and introduce global best practices into the organization. Collaboration with other Chapter Leads will be key to ensuring alignment where beneficial, while also recognizing when specialized or domain‑specific approaches are needed.

Join a collaborative and supportive environment focused on delivering cutting‑edge digital banking solutions in Australia. You will help cultivate strong, purpose‑driven teams that draw on diverse expertise and perspectives to deliver shared outcomes.

What you’ll do …

• Lead engineers and testers across the Enterprise Tribe, ensuring engineering excellence, strong solution design, and adherence to ING’s architectural and engineering standards.

• Drive automation‑focused engineering and testing practices, building teams that improve efficiency, reliability, and speed through modern tools and frameworks.

• Contribute across the full software development lifecycle—from ideation and design to delivery and ongoing support of production‑ready solutions.

• Apply modern testing approaches to ensure high‑quality, secure, and consistently working software, while continuously optimising the end‑to‑end testing strategy.

• Maintain a healthy, secure, and well‑documented IT environment, ensuring systems remain operational, compliant, and aligned with ING’s agile way of working.

• Champion security‑by‑design and defense‑in‑depth principles, solving complex security challenges and embedding strong security controls into engineering and testing practices.
  

What we’re looking for…

• Hands‑on proficiency in Java, .NET, microservices, automation, and modern testing/automation frameworks.

• Over 5 years leading complex software delivery and driving technical direction in Agile environments.

• Deep knowledge of Agile at scale, DevOps/Continuous Delivery, and ITIL, with the ability to embed best practices across teams.

• Strong decision‑maker with the capability to provide clear technical leadership in uncertain or evolving situations.

• Engages in continuous learning through meetups, open‑source contributions, blogging, and collaboration with global/offshore teams.  

What’s in it for you?

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe. We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Saikat Dastidar at  Saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on 10th April.