Product Manager - Retail Banking Analytics

Retail Banking Analytics (RBA) in ING Analytics is looking for a Product Manager specialising in Machine Learning. As Product Manager you will originate and build data-driven algorithmic products. This is an entrepreneurial and global role in an innovative international team. 

Role & Responsibilities

·       Lead the Generative AI area within the CI and Personalisation product area in RBA

·       Product discovery: identify (data) problems, prioritize idea backlog and design and execute experiments to determine what problems need solving 

·       Work with a squad of Data Scientists, UXers, and Engineers to discover the potential of a product idea, the user problem (user research) and validate and prototype  

·       Manage data-driven products so that they generate significant value for ING and its customers 

·       Create value propositions, vision and product strategy 

·       Good understanding of innovation and product management methodologies such as Lean, Agile and Design Thinking 

·       Ability to develop structured product concepts from abstract ideas and lead prototyping  

·       Demonstrate thought leadership internally and externally 

·       Understanding and enthusiasm for technology, advanced analytics and data science methods  

Requirements

·       Previous experience leading and delivering analytics use cases and products is a must

·       Previous experience and proven knowledge of working in the personalisation and Customer Interactions area

·       5-7 years of relevant experience  

·       Masters Degree

·       Written and spoken fluency in English  

What could your day look like? 

Any given day will be different, but one of them might look like this: Start off the day with the daily standup with your product squad. Afterwards you work with them planning and defining the upcoming experiments. The next meeting is with UX, who wants to run through his latest research results with you. This will be important input for you to prioritize the backlog for upcoming sprint. 

You go for lunch with the hot AI Fintech that is using voice data to predict trading behavior, who you spotted coming out of a Startup Accelerator. Then, you run a workshop with a team that has been thinking about an AI-related idea and help them work it out into a concrete AI challenge. This could be a project for our upcoming experiment week.  

This evening you are presenting at an AI Meetup that attracts the best AI minds in the city… or you call it a day and spend some quality private time to keep a healthy balance between focus, rest and other things. 

About the department?
RBA specialises in delivering Analytics and AI products and solutions across the ING retail business. We work together with all retail business units to deliver on the ING retail banking strategy. Projects span across personalisation and CI, mortgages, lending, and business banking.  

What do we offer?

Working at ING Analytics means working in a dynamic and international setting. Individual well-being and development of our employees is important, which is why ING offers excellent courses and programs. You will become a member of the Wholesale Banking Analytics team, a prestigious, no-nonsense, and high-output team.  

In addition, we offer: 

·       Latest technologies, regular experimentation and play 

·       Working with highly skilled and motivated people 

·       Working in an area which is of great importance to the strategy of ING 

·       A competitive salary 

·       Flexibility in working location and hours 

·       Great training and education opportunities  

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself. 

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://careers.ing.com/en/benefits-NL

The benefits of working with us at ING include:

• A salary range between € 6.500 - € 10.389

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.