Business Reporting Specialist

Key Responsibilities

• Act as a primary point of contact for business functions (strategy, products and servicing channels), collecting and understanding reporting and analytics needs

• Translate business questions into analytical requirements, KPIs and reporting logic

• Support the functional analysts to collect functional requirements for backend teams (data lake / data warehouse)

• Design, develop and maintain reports and dashboards using IBM Cognos Analytics and/or Microsoft Power BI

• Contribute to the definition and evolution of KPIs, ensuring consistency, clarity and business relevance

• Coordinate testing activities (use cases, validation, UAT) in collaboration with business owners and data providers

• Maintain and evolve the semantic layer (e.g. Framework Manager in Cognos environments)

• Improve and fine‑tune existing reports and dashboards, enhancing usability and analytical value

• Proactively propose new analytical views and insights to support strategic and operational decision‑making from a data‑driven perspective

Skills & Experience Required

• Solid experience in Reporting & Business Intelligence tools, with hands‑on knowledge of IBM Cognos Analytics and/or Microsoft Power BI

• Strong analytical mindset, with the ability to interpret data, identify patterns and translate them into meaningful insights

• Proven experience in defining and reading KPIs, metrics and performance indicators

• Experience working with data warehouse models (e.g. ERM / dimensional schemas)

• Good knowledge of SQL

• Proficiency in Microsoft Office (Excel, PowerPoint)

• Strong ability to interact directly with business stakeholders, understanding their objectives and supporting them with data‑driven solutions

• Ability to collaborate effectively with technical teams, bridging business needs and technological implementation

• Fluency in English

Soft Skills

• Excellent communication skills, with the ability to translate technical concepts for business users and vice versa.

• Strong analytical thinking and problem-solving capabilities.

• Ability to work in cross-functional teams, fostering collaboration between business and IT.

• Effective time management and prioritization in high-pressure, multi-project environments.

• Deep understanding of banking products, processes, and regulations, with a commitment to continuous learning and staying updated on industry trends.

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working

• Competitive base salaries and performance based bonuses

• Diverse cultures & Innovative mindsets

• International Environment

• Commitment to sustainability

• Lots of training development opportunities to help you grow

• Lots of moments dedicated to physical and mental well-being

• A special day off when it is your birthday: we call it #doyourbirthday!

• And of course we can’t forget: free water & coffee at the office! 

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

• Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
• Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
• No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

If you suspect suspicious activity, report it immediately. Your safety matters to us.