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Project/Learning Consultant

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You will work with our Operations Management team to:

-manage and deliver projects according to the agreed plans, contracted deliverables and the agreed scope

-oversee the management of activities of the project delivery teams to ensure deliverables are being completed to defined expectations

-maintain frequent and detailed communication with all members of the team to ensure clarity at all times

-identify, communicate and where necessary escalate deviations from plan without unduly affecting the stated objectives and benefits and maintain clarity

-proactively manage foreseen project risks and mitigate issues as they arise, implementing corrective actions

-execute the project lessons learnt process to maximise learning from all projects during and after the execution, carrying out an internal review with the delivery team and actively seeking feedback from the customer; implement any corrective actions to ensure continuous improvement

-manage & execute project administration tasks. Create and maintain the project stage document

-undertake any other project management duties as required.

-work with senior learning consultants to support the delivery of the OM’s/COO Academy’s learning initiatives as well as on individual tasks and assigned responsibilities

-be responsible for the full learning life cycle, so you can expect your role to be varied while fully utilizing your expertise across multiple disciplines including (but not limited to) learning needs analysis, design and development, facilitation, testing, virtual instruction, stakeholder engagement

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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