Head of Financial Crime Compliance / MLRO

ING Australia’s Compliance team is looking to hire a Head of Financial Crime Compliance & Money Laundering Reporting Officer (MLRO) based at our Sydney office.

Reporting into our Head of Compliance, the Head of FCC and MLRO plays a critical role in strengthening ING Australia’s ability to disrupt, deter, and detect financial crime. You’ll lead the 2nd line of defence for financial crime compliance, oversee the implementation of AML/CTF, sanctions, and anti-bribery frameworks, and act as the primary point of contact for AUSTRAC.

We’re looking for a seasoned compliance leader with deep expertise in financial crime, strong people leadership skills, and the ability to drive strategic change in a dynamic environment. We are looking for a leader who is flexible, adaptable and optimistic in the face of a changing regulatory environment and increasingly more sophisticated financial crime landscape.

If you’re passionate about safeguarding the integrity of financial systems and influencing at the highest levels — we’d love to hear from you.

Ready to make an impact?

What you’ll do

• Define and maintain ING’s FCC Program, including AML/CTF, Anti-Bribery & Corruption, and Sanctions frameworks.
• Provide oversight and advisory on FCC policies, controls, and risk appetite settings.
• Ensure timely and accurate reporting to AUSTRAC, NFRC, and senior management.
• Oversee KYC and AML projects, ensuring milestones and compliance obligations are met.
• Lead engagement with AUSTRAC and act as the primary point of contact for regulatory queries.
• Drive continuous improvement and operational excellence within the FCC team.
• Present regularly to the ING Board and Executive Team on FCC matters.
• Support legislative reform implementation (AML reforms) in partnership with our first line.
• Lead a team of 30 financial crime professionals, with 4 direct reports.
  

What we’re looking for

• Tertiary qualification in law, finance, or related discipline (Masters or equivalent) desirable.
• 10+ years’ experience in Financial Crime Compliance, with deep expertise in AML/CTF frameworks.
• Compliance certifications such as ACAMS desirable.
• Strong understanding of regulatory requirements and global standards; international experience is a plus.
• Experience in investigative disciplines (audit, forensic) and managing offshore/shared services is an advantage.
• Technically savvy with strong MS Office skills; experience with RegTech or FinTech solutions for FCC is desirable.
• Recognized as a thought leader in the FCC domain, with the ability to influence at senior levels.
• Proven people leadership skills, capable of motivating and inspiring a multidisciplinary team.
• Excellent communication skills and confidence in engaging with regulators and senior executives.
• Flexible, adaptable, and optimistic mindset with persistence and creativity to drive change.
  

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT Day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you’d feel at home? We’d love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more?
Contact Mark Montgomery on mark.montgomery@ing.com

Applications close Friday 28th Nov 2025

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

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