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HR Services Specialist (fixed-term contract)

  • REQ-10117004
  • 07/07/2026
  • Customer Loyalty
  • Katowice, Pologne
  • ING Hubs


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ING Hubs Poland is hiring!

The expected salary for this position: 7 100 - 9 500 zł gross

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for you if:

  • You are open to working under a fixed-term contract,
  • You have working experience (min. 1 year) in a Shared Services environment, processing transactions or answering queries,
  • You have experience working in a tierd organization,
  • You have experience in cooperation and building the positive relationships with external / internal business partners,
  • You have excellent communication skills and readiness to learn and collaborate,
  • You have strong people & client orientation,
  • You are accurate, structured and strong attention to detail person,
  • You have ability to work in an international and multicultural environment,
  • You have very good English written and verbal.


English level - C1.

You'll get extra points for:

  • You have working experience (min. 1 year) in a Shared Services environment, preferably with HCM data management processes (maintenance of the employee’s lifecycle),
  • You speak German, Dutch or French,
  • Proficient in the use of Microsoft Office,
  • Experience in working with Workday, ServiceNow,
  • Experience with expertise of quality management and risk,
  • Problem solving & decision making skills.


Additional skills

  • Expertise in agile, operational management, quality management and risk,
  • Curious to continuously improve in an agile way,
  • Knowledge of Belgian legal rules & regulations: labor law / employment.


Your responsibilities:

  • Take care of administration around ING colleagues that join, leave or change jobs,
  • Maintain employee data,
  • Create contracts,
  • Handling employee inquiries and cooperation with Managers,
  • You maintain the knowledge base for employees, managers and other HR,
  • You assist to implement policies, procedures or systems.

The role naming convention in the global ING job architecture will be “Customer Loyalty Member V".

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

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ING Recruitment team

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.

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