Finance Operations Specialist

We are looking for a Finance professional with hands-on experience in accounts payable, invoice processing, accruals, and cost allocation, with strong knowledge of month-end close and accounting controls. Demonstrates high attention to detail, ensuring accurate validation, compliance, and timely delivery of financial processes. Skilled in reporting, reconciliation, and stakeholder/vendor coordination, with the ability to manage deadlines in a fast-paced environment. Proven ability to work independently while maintaining strong data integrity and confidentiality.

Responsibilities:

• AP / invoice processing + accruals experience: Proven hands-on experience in end-to-end invoice processing, accrual posting support, and cost allocation (ideally supporting multiple business units/branches).

• Strong control mindset and attention to detail: Comfortable performing manual validation (invoice accuracy, supporting documents, period recognition, prepayments) and following approval policies without shortcuts.

• Accounting and governance understanding: Practical knowledge of cut-off, accrual/prepayment treatment, documentation standards, and compliance requirements.

• Time management (non-negotiable deadlines): Able to multi-task, prioritise, and meet month-end invoice and accrual cut-offs; comfortable working with recurring cycles and service-level targets, and follows up proactively to avoid late postings or missed allocations.

• Stakeholder management & service orientation: Able to respond clearly to branch/user queries, explain allocations, and handle follow-ups with patience and professionalism.

• Data confidentiality maturity: Trusted to access and handle sensitive HR headcount data (names, departments, staff IDs) and telco portal information with discretion; understands need-to-know, secure handling, and auditability.

• Reporting capability: Able to extract data from vendor portals, produce periodic reports accurately, and reconcile/report variances for cost allocation purposes.

• Vendor liaison skills (ad-hoc): Confident coordinating with telco/vendor on billing/report issues and driving resolution.

• Organised and able to work independently: Strong organisational skills to manage payable processes and ensure accurate, timely payments; able to maintain clear trackers/working papers (invoice logs, allocation workings, supporting pack) and deliver with minimal supervision.

• Nice-to-have: Prior experience supporting Singapore and/or regional (Asia) entities, and familiarity with shared-service/operations environments.
  

Qualifications:

• Education: Diploma or Degree in Accounting, Finance, Business Administration, or equivalent.

• Relevant experience: Typically 2–5 years in Finance operations, including invoice processing, accruals/prepayments, and month-end cut-off activities.

• Microsoft proficiency: Intermediate to advanced Microsoft Excel (PivotTables, VLOOKUP/XLOOKUP, basic formulas) and proficient in Outlook for tracking, follow-ups, and stakeholder communication.

• Data handling: Proven ability to handle confidential data appropriately (HR headcount details and billing information), following need-to-know and secure handling practices.
  

Soft skills:

• Communication skills: Communicates clearly and promptly to enhance supplier relationships and liaise with internal teams (branches/users/Department PAs), explaining invoice/accrual/cost allocation outcomes in a concise, non-technical way.

• Stakeholder management: Responsive and service-oriented, able to manage follow-ups and resolve queries professionally.

• Discretion & integrity: Handles confidential HR and billing data responsibly and escalates concerns appropriately.

• Analytical & problem-solving skills: Interprets financial transactions/data to spot inconsistencies and make informed decisions; resolves issues such as incorrect vendor invoices, missing support, or payment delays and drives closure.

• Reliability under deadlines: Calm under month-end pressure, prioritises well, and consistently meets non-negotiable cut-offs.

• Positive attitude & team player: Collaborative, receptive to feedback, and willing to support the team during peak periods (e.g., month-end), while taking ownership of assigned work.

• Adaptability: Comfortable with recurring operational work plus ad-hoc requests, and able to adjust when processes or requirements change.

• Ability to work independently / unsupervised & take initiative: Proven experience working with minimal guidance and managing recurring cycles (invoice processing, reporting, month-end activities) end-to-end; proactively identifies gaps/risks (e.g., missing approvals, cut-off issues) and escalates early with proposed options.