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Internship – Facility Management

  • REQ-10122590
  • 07/10/2026
  • Trainee
  • Bruxelles, Belgique
  • ING Bank


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Your role & work environment

During your internship, you will actively support the different teams within Building Experience & Excellence, in managing, analysing and improving the services we provide.


You will analyse service data, operational information and user feedback to identify trends, recurring issues and opportunities for improvement. Based on these insights, you will contribute to a small service improvement project, helping to translate an identified opportunity into practical actions and supporting its implementation and follow-up.


You will regularly spend time on site, allowing you to connect data and analysis with the reality of our workplace and coordinate actions with colleagues and service partners. Communication will also be an important part of your assignment: you will help translate findings, service information and changes into clear reports, presentations and user-friendly communication.


Throughout the internship, you will work with different internal and external stakeholders, giving you practical exposure while developing your analytical, project and stakeholder-management skills.

We look for

An internship with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead:

  • Analytical thinking: able to structure information, identify trends and translate data into insights.
  • Proactivity: curious, hands-on and motivated to identify and act on improvement opportunities.
  • Communication skills: able to communicate clearly with different audiences.
  • Planning & organisation: capable of structuring activities and following up actions.
  • Collaboration: comfortable working with colleagues, users and external service partners.
  • Problem-solving: able to look beyond symptoms and explore practical solutions.
  • Accountability: takes ownership of assigned activities and follows through on commitments.
  • Learning agility: eager to learn about Facility Management and combine analysis with practical on-site experience.
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Questions? Just ask
Paulina Cupriak

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusionet de l’appartenance.

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