Internship – Facility Management

REQ-10122590
07/10/2026
Trainee
Brussels, Belgium
ING Bank

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Your role & work environment

During your internship, you will actively support the different teams within Building Experience & Excellence, in managing, analysing and improving the services we provide.

You will analyse service data, operational information and user feedback to identify trends, recurring issues and opportunities for improvement. Based on these insights, you will contribute to a small service improvement project, helping to translate an identified opportunity into practical actions and supporting its implementation and follow-up.

You will regularly spend time on site, allowing you to connect data and analysis with the reality of our workplace and coordinate actions with colleagues and service partners. Communication will also be an important part of your assignment: you will help translate findings, service information and changes into clear reports, presentations and user-friendly communication.

Throughout the internship, you will work with different internal and external stakeholders, giving you practical exposure while developing your analytical, project and stakeholder-management skills.

We look for

An internship with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead:

Analytical thinking: able to structure information, identify trends and translate data into insights.
Proactivity: curious, hands-on and motivated to identify and act on improvement opportunities.
Communication skills: able to communicate clearly with different audiences.
Planning & organisation: capable of structuring activities and following up actions.
Collaboration: comfortable working with colleagues, users and external service partners.
Problem-solving: able to look beyond symptoms and explore practical solutions.
Accountability: takes ownership of assigned activities and follows through on commitments.
Learning agility: eager to learn about Facility Management and combine analysis with practical on-site experience.

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Your place of work Explore the area

Questions? Just ask
Paulina Cupriak

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.