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Chapter Lead Architecture Workplaces Services & Collaboration Architecture



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Within Enterprise Architecture team for People and Hubs we are looking for a new Chapter Lead for the Workplaces Services and Collaboration architecture chapter. As a Chapter Lead Architect, you will lead an experienced team of Domain and Solution Architects. The position is based in Amsterdam with architects also based in in the same location.

Roles and responsibilities

As a Chapter Lead Architect for the chapter, you will be responsible for both architecture delivery at Enterprise Architecture level as well as looking after the chapter members and ensuring their growth.

The main responsibilities as expert architect is:

  • Subject matter expert and proven expertise on at least one of the domains, Workplace Service or Collaboration (consisting of Knowledge, Enterprise Search and Collaboration sub-domains).
  • Strong understanding and knowledge of Employee Experience and implications for the domains in the chapter.
  • Staying up to date with latest external developments for the overall Workplace Services domain and Collaboration domain.
  • Defining a long-term (5-10 year) views for the domains considering external and internal drivers.
  • Contribution to the definition of the strategy for the domains considering the Technology Strategy for ING.
  • Definition and maintenance of the overall current state architecture on all levels (business, information, application and technology) for the domains. Ensuring that the architects in the chapter does similar for their individual sub-domains.
  • Definition and maintenance of overall target state views on all levels as well as architecture roadmaps (as applicable) to achieve the target states. Ensuring similar is done by the architects for each of the sub-domains.
  • Responsibility for the architecture governance for the domains and adherence thereto incl. forums, quality of submissions, decision and deviation management.
  • Compilation of standard, standard solution and reference architecture documentation as needed that impacts either of the overall domains. Ensuring similar is done by the architects for their individual sub-domains.
  • Ongoing guidance, review and feedback to the architects on architecture deliverables.
  • Fit for purpose, clear presentations in forums including architecture and operational forums up to executive-level.
  • Stakeholder management of all levels of stakeholders from technical teams to business stakeholders and vendors representatives.
  • Ensuring implementation according to approved architecture deliverables by the relevant delivery areas.

The main responsibilities as chapter lead are:

  • Recruitment for the chapter.
  • Performance management.
  • Ensuring ongoing development of hard and soft skills.
  • Leave and absentee management.
  • Ensuring compliance to ING policies for the chapter.
  • Mentoring and coaching of the architects.
  • Managing work allocation, capacity and transparent feedback to the business and delivery stakeholders on delivery against commitment for the chapter.
  • Ensuring communication to the chapter on global Enterprise Architecture developments and general technology developments.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

  • You have strong experience in enterprise architecture with proven delivery across the domains (WPS and Collaboration).
  • Demonstrated experience in designing and implementing architecture solutions.
  • Excellent communication skills, capable of conveying complex technical topics to various audiences.
  • Ability to develop strong and collaborative partnerships with organizational leaders across departments.
  • Bachelors / master’s in Computer Science, Information Systems, Economics or Financials related field.
  • Knowledge of and experience with IT architecture methodologies (e.g. TOGAF, ArchiMate), modelling governance standards and an agile work environment.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm.

The benefits of working with us at ING include:

  • 24-27 vacation days depending on contract.
  • Salary between: €7.125 - €11.331
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation.
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the forefront of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

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Orhan Sari

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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