Chapter lead Intelligent Automation – Content Processing

ING values its employees and encourages internal talent to consider this vacancy as a potential next step in their career growth within the organization. If you believe this position aligns with your professional aspirations and skillset, we strongly encourage you to apply. Should you have any questions or require further information about the role or the application process, please do not hesitate to contact the designated recruiter.

Are you looking forward to guiding an international team responsible for a global platform? Come join our team!

We are actively seeking a highly motivated and enthusiastic chapter lead to join our team. This role requires a solid software development background, hands-on experience and a collaborative mindset.

As a chapter lead, you will have the opportunity to work in an international and dynamic environment, coaching cross-functional teams consisting of backend engineers, dev-ops/ml-ops engineer(s) and data scientists. You will work closely together with business and architecture in the product trinity of the platform.

The team and product

The Content Processing chapter of Intelligent Automation is responsible for developing and maintaining content extraction, content validation, content transformation and translation of the Enterprise Content & Automation tribe.

Our platform offers a comprehensive set of capabilities that enable digitalization of end-to-end customer and employee journeys within ING. The capabilities are served via a contribution model and a service catalogue approach powered by multiple technologies. It consists of multiple services (Content Transformation, Content Classification, Content Extraction, Translation etc.) each with its own set of sub-services. Their underlying technologies are abstracted from the consumers. This approach enables the consumers to select the service they need, as the services are designed to be consumed independently.

As a chapter lead, you will play a crucial role in enhancing and evolving this platform together with the team, contributing to its scalability, performance and user experience.

Roles and responsibilities

You will guide a diverse and dynamic team consisting of 11 individuals of various nationalities, skill profile and levels on a DevOps culture. As a chapter lead you are fostering a collaborative environment where knowledge sharing, creativity, and continuous learning are at the core. You are responsible for the personal development of all chapter members and will do target settings and evaluations with them.

In this role, you will have the opportunity to apply your knowledge and experience in designing, building, and enhancing our application landscape. You will be leading in shaping the engineering culture of the chapter and opportunity to improve how the area is servicing the capabilities. As a chapter lead, you will also guide the team towards engineering practices which contribute to improving security, scalability and resiliency.

Lastly, you will be part of the management team of Intelligent Automation and will work closely together with the other chapter leads in the area.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

We are looking for the following skills and experience:

• Experience with at least one of the languages below:

  • Java 11 or above

  • Python 2 or 3+

• Experience containerization platforms such as Kubernetes or openshift.

• Experience on distributed systems / applications.

• Experience with IT risk practices  

• Strong architectural skills, conceptual understanding and the ability to quickly grasp new technical concepts outside of one's comfort zone coupled with a motivation for solving technical and functional challenges.

• Excellent communication skills, capable of acting as a sparring partner for business, tech and architecture colleagues.

• Experience working in multidisciplinary teams with a strong focus on fostering a collaborative and open environment. 

• Experience in guiding and mentoring colleagues. Experience with performance management is preferred.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities between: €6.176 - €9.871

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.