Solution Architect III - Customer Data & Onboarding

Solution Architect – Customer Data & Onboarding

At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.

A day in the life of a Solution Architect at Customer Data & Onboarding

• translate new product / service requirements into an IT blueprint and spot business opportunities in new technology solutions
• collaborate and reach out across Tribes and functional borders to connect with stakeholders within all levels of the ING organisation, from IT Lead to Engineer and from Tribe Lead to internal user, always with the ING customer journey in mind
• break down complex IT chains into deliverable solutions in close collaboration with squads within and outside the Tribe, using a Minimum Viable Product mindset
• identify and manage risks and potential issues and identify improvements across squads
• support the (cross-squad) implementation of the solution

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Keep up with market trends; you know what's going on both inside and outside ING and use your knowledge of the latest developments in business and technology to make structural improvements aimed at pushing your domain closer to target solutions for an industry-leading customer experience and service
• demonstrate comprehensive understanding of IT concepts and have significant knowledge of the IT landscape and (new) technologies. You guide and challenge development engineers when making implementation choices
• implement changes in an end-to-end journey, covering all functional and non-functional aspects in close collaboration with multiple teams
• show interest in and build knowledge of other domains and crucial IT systems within the bank.
• possess knowledge of modelling and apply the appropriate models for the right purposes, depending on the audience.

As a Solution Architect, you will have the opportunity to:

• grow thanks to the challenging work with endless opportunities to realise your ambitions
• thrive in a progressive and agile environment, where new ideas are valued ahead of convention
• ensure seamless alignment between design and implementation and business and architecture;

The team

The IT area “Customer Data and Onboarding” focus on the customer onboarding digital journeys and the customer processes and data. The IT applications are at the heart of the bank, so the area is collaborating locally and globally with many tribes.

In the coming years the area will continue to work on strategic digitalization projects, contribution to ING group solutions and a huge modernization of the IT landscape.

The area consists of more than 120 engineers, located in Brussels, India and Manilla.

Would you like to get to know the department better? Book a coffee with the hiring manager, a team member, or the recruiter. In a second phase you could get to know the job content better via a My Job Your Job.