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Customer Journey Expert - Project Manager

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We are looking for you, if you:

  • have experience with public cloud (preferably GCP) and building platforms on top of it,
  • have a strong experience in project management in IT regarding differentiated technological stacks,
  • have mindset of organizer and you work by getting things done by building relationships and convincing people,
  • have worked with different stakeholders and engineers,
  • are enthusiastic about solving problems,
  • are challenger and optimizer, focused on goals and delivery,
  • can clearly express ideas, facts and opinions.

English level – C1


You'll get extra points for:

  • experience in Big Data or Advanced Analytics domain,
  • proven track of project successes.


Your responsibilities:

  • enable an increasing number of projects across ING to leverage Data Analytics Platform on Google Cloud by coordinating onboarding, improving and documenting the onboarding process, involving the right people at the right time and aligning project needs with product offering,
  • manage the migrations roadmap and ensure that the project is executed in accordance with this,
  • resolve and mitigate risks, issues and impediments.


Information about the squad:

ING is now building its Data Analytics Platform in Google Cloud! It is to help ING to be even more data-driven. This is a joined effort between ING units and you are going to be part of distributed multi-national and multi-cultural team. There is plenty of work and fun down this road!

The role naming convention in the global ING job architecture will be "Customer Journey Expert -Universal II”

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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