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Business Analyst

  • REQ-10089159
  • 08/02/2025
  • Customer Journey
  • Makati City, Philippines
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You will be responsible for helping to govern the E2E lending processes and collaborating with tribe lending product leads and external stakeholders (lending, risk management, countries) to improve internal business processes. The role requires deep knowledge of business process management, process analysis and modelling using well-established methods like lean and six sigma, and experience in process discovery and optimization projects.

Ability to create and update an inventory / repository of enterprise processes is also key, together with a solid grasp of both business and technology concepts; requirements and business architecture designs; and how they depend on and affect each other.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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