Head of Retail and Business Banking Credit Risk

At ING Australia, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better.

As the Head of Retail and Business Banking Credit Risk, you will be responsible for 2nd Line Credit Risk oversight across the Mortgages, Credit Cards, Personal Loans & Business Banking portfolios. Your teams will have responsibility for credit risk frameworks, policies, risk appetite setting, portfolio monitoring, credit risk reporting, credit decision modelling, Loan Loss provisioning and risk forecasting, stress testing, ESG, Credit risk data & model governance.

You will be a key risk leader tasked with ensuring ING Australia continues to meet the requirements of regulators, ING head office and ING Australia senior management.

The role requires a deep understanding of the local Australian Mortgage, Consumer Lending and SME market as well as experience leading an end-to-end retail credit risk function covering policy, decision systems, reporting, analytics and credit decision modelling functions.

Ready to make an impact?

What you’ll do

• Provide leadership and direction in the management of the Retail and Business Banking Credit Risk function across Mortgages, Credit Cards, Personal Loans & Business Banking portfolios
• Your teams have key responsibilities across credit risk frameworks, policies, risk appetite setting, portfolio monitoring, credit risk reporting (regulatory & management), credit decision modelling (regulatory and non-regulatory models), Loan Loss provisioning and risk forecasting, stress testing, ESG, Credit risk data & model governance
• Be key point of contact for both local and global regulators on matters related to credit risk – APRA, ASIC, RBA, ECB, JST
• Represent ING as a senior leader in external industry interactions across RMRT, ARCA, ABA and other forums
• Provide portfolio information and advice to ING Head Office, ING Australia CRO, ING Australia Board, ING Australia EXCO and other functions of the senior management team

What we’re looking for

• 10+ years’ experience, in leading an end-to-end retail credit risk function covering policy, decision systems, reporting, analytics and credit decision modelling functions
• Tertiary qualification in the areas of finance, commerce, business or mathematics
• Deep understanding of the Australian Mortgage, Consumer Lending and SME market, Business models, macro-outlook, regulations and drivers of risk
• Proven ability to set up credit risk strategies and design credit infrastructure across the credit life cycle (origination, customer in life and collections) from scratch for a retail business with a focus on digitisation and automation
• Experience in setting up RAS and managing policy settings to manage retail credit portfolios within board defined risk appetite
• Risk forecasting - credit provisions/risk costs, risk weight
• Stress testing - Involved in stress testing as a credit risk SME and coordinate actions coming out of the stress test with Line 1
• ESG: Experience with integrating ESG models, data into the credit underwriting process

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT Day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you’d feel at home? We’d love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more?
Contact Skye Griffiths on skye.griffiths@ing.com

Applications close Wednesday 30th April 2025

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

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