Business Analyst

• Together with your IT colleagues in Amsterdam,  Manilla, Singapore and Bangalore you will create new functionality for our global user base;
• Analyze, discuss, build, test and implement the requirements regarding changes requested by our users.
• Act as a liaison between business stakeholders and development teams to ensure alignment and delivery
• Provide functional support for the BOTS application, including issue investigation, resolution coordination, and user guidance.
• Work in an Agile environment with sprints of two weeks.
• Implement and document ING’s IT Risk & Security controls;
• Work on improving the current process through automation and identify improvements in the Customer Journey.

What you bring to the team

• A university degree,  in Business Information Systems, Economics, Computer Science, Mathematics or similar;
• Experience as an Ops engineer or business analyst;
• Linux proficiency
• Domain expertise in Financial Markets - Capital Markets and Derivatives products to support our investment banking operations
• Experience in an Oracle/SQL and Linux/Windows OS
• Experience with working on Magic XPA software is a big plus.
• Experience with working in an Agile/Scrum environment.
• Familiarity with tools like Confluence, Snow;
• Experience or affinity with IT Risk & Security concepts;
• Excellent communication skills in English;
• Strong analytical skills, proactivity and willingness to share knowledge with others in the team.
• You thrive in a team setting and enjoy working in a multi-disciplinary environment.