Business Analyst

REQ-10103951
16/12/2025
IT Engineering
Makati City, Philippines
ING Hubs

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Together with your IT colleagues in Amsterdam, Manilla, Singapore and Bangalore you will create new functionality for our global user base;
Analyze, discuss, build, test and implement the requirements regarding changes requested by our users.
Act as a liaison between business stakeholders and development teams to ensure alignment and delivery
Provide functional support for the BOTS application, including issue investigation, resolution coordination, and user guidance.
Work in an Agile environment with sprints of two weeks.
Implement and document ING’s IT Risk & Security controls;
Work on improving the current process through automation and identify improvements in the Customer Journey.

What you bring to the team

A university degree, in Business Information Systems, Economics, Computer Science, Mathematics or similar;
Experience as an Ops engineer or business analyst;
Linux proficiency
Domain expertise in Financial Markets - Capital Markets and Derivatives products to support our investment banking operations
Experience in an Oracle/SQL and Linux/Windows OS
Experience with working on Magic XPA software is a big plus.
Experience with working in an Agile/Scrum environment.
Familiarity with tools like Confluence, Snow;
Experience or affinity with IT Risk & Security concepts;
Excellent communication skills in English;
Strong analytical skills, proactivity and willingness to share knowledge with others in the team.
You thrive in a team setting and enjoy working in a multi-disciplinary environment.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.