Architect - Workflow & Process Automation

ING is looking for a Platform Architect in our Retail & Banking Technology (R&BT) department with experiences in global Workflow & Process Automation solutions. Preferably through experience in a large and internationally oriented company.

The Retail & Banking Technology (R&BT) architecture team is functionally part of ING’s Enterprise Architecture department with architects working closely together worldwide. The group of architects of about 17 people has the mission to develop and execute the architecture and advice on the strategy of the R&BT department. We work in a fun and creative environment, and we are dedicated to bringing out the best in both each other and our products.

ING has thousands of engineers across the globe. The purpose of R&BT is to make their lives easier, as well as to get to a level of interoperability that makes reuse of components the standard. The Channels & Journey Orchestration tribe of R&BT is responsible for building, deploying, and managing services that own the customer experience and orchestrate the journey with ING’s products and services. The key responsibility area of this position is to drive the architecture for our low code approach that supports all aspects of process automation, human workflow and case management.

Roles and responsibilities

• Drive the Workflow & Process Automation architecture in our Retail & Banking Technology department. Define the future state of the Bank in relation to the process automation solutions for our engineers and business colleagues across the globe.
• Have experience with BPM/Workflow & Process automation and workflow solutions in general that provide an integrated experience in human workflow and case management (experience with Pega and/or Camunda is a must).
• Continuously make trade-offs between target state and existing solutions, being reflected in roadmaps you create. You’re seen as the expert and trusted advisor overseeing the existing and total future state of the bank including the (public) cloud infrastructure, risk, security, and non-function requirements.
• Have a background in infrastructure and engineering architectures. Have extensive knowledge and intrinsic curiosity in the underlying technologies, frameworks and platforms.
• Have a deep understanding of reliability patterns
• Describe and advocate architecture for reliability, performance, and scalable solutions.
• Ensure that the architecture roadmaps are implemented according to target state, minimizing technical/tactical debt. We expect you to explain, guide and motivate your colleagues for this, being it the business lead, IT leads and engineers, escalate to management if required.
• Hold a Master's degree in Computer Science, Engineering or equivalent practical experience
• Can work independently, relying on the network of colleagues that you create around you, while contributing to the overall objectives.
• Align with the architecture community on the target architectures, and have the designs endorsed by Architecture Boards and chief architects.
• Have communication skills, on the level of the CIO’s of the business lines and the CIO’s of the countries and the Chief Architects of the bank.
• Work with people in or from many countries in Europe and beyond, and therefore you need to be fluent in English. Other languages (German, Spanish, French, Romanian, Polish, Italian, Dutch, Turkish, etc.) are appreciated.
• Be stationed in Amsterdam and are willing to travel when needed.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• If you are designated by your lead for stand-by shifts to be available for incidents outside of your regular working hours, a Stand-by compensation is awarded.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.