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Compliance Officer



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As Compliance Officer you will focus on both the ‘what’ and the ‘how’ of the content areas within the Conduct Compliance & Ethics team and by doing so you will be contributing to DBNL’s vision ‘sustainable progress for all’ and empowering ING to be compliant by desire and design.

You ensure follow-up, advice and challenging towards the team for the topics within your content areas and acts as a coach for the team members. You assist the Expert Lead in the operational management (such as reporting) and provide perspective on decision-making to improve the organization with clearer reporting lines and enhanced coordination in case of audits, senior management requests, etc. Lastly, you contribute to the team deliverables and KPIs by working as an expert together with the team members.

The Team

As Compliance Officer you are part of the Conduct Compliance & Ethics (CC&E) team, responsible for content areas within that team. Together with the Expert Lead of CC&E and the team, you are responsible for identifying and assessing compliance risk topics and areas of attention (based on the compliance matrix), setting risk-based priorities, re-evaluating them both periodically and ad hoc, and ensuring proper compliance risk management. This also requires good stakeholder management, towards the business stakeholders and within the Risk and Compliance community.

As a Compliance Officer in Conduct Compliance & Ethics, you will report hierarchically to the Expert Lead Conduct Compliance & Ethics.

Roles and responsibilities

  • You are assisting to the steering and managing of the risk-based priorities with regard to the tribe mortgages;

  • You are contributing to DBNL’s vision ‘sustainable progress for all’;

  • You use comprehensive knowledge and skills to act independently while guiding and training the mortgages tribe on achieving full compliance with applicable rules and regulations and ING policies;

  • You provide practical and actionable advice when required on developing, monitoring, interpreting and understanding ING policies and procedures, while making sure they match organizational strategies and objectives;

  • You steer collaboration between the content areas and the other parts of the compliance Tribe;

  • You follow up on, advice on and challenge the compliance risks associated within the content area, shall define the applicable compliance requirements, establish mandatory policies, and/or written mandatory guidance on the appropriate implementation and embedment of compliance-related requirements;

  • You advise and instruct business stakeholders on compliance-related requirements, assists them in educating on how to mitigate compliance risks, and escalate identified issues in order to maintain compliance with laws and regulations and remain within DBNL’s risk appetite; and

  • You assist in the continuous update of our compliance program, policies & procedures and work instructions for the team;

  • You establish and maintain strong (sustainable) relationships with key stakeholders, focused on a clear understanding of their challenges and opportunities. Navigate distractions and politics to deliver on objectives effectively for the content area.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

As a Compliance Officer in Conduct Compliance & Ethics, you have the following traits and experience:

  • You are a Compliance expert with at least 2+ years professional experience in Mortgages in and overall 4+ years professional experience Compliance, Risk and/or NFR within a banking environment;

  • You have a solid knowledge of the Dutch rules and regulations with regard to mortgages;

  • Knowledge of customer protection and privacy related policies and regulations

  • You have excellent collaboration skills and ability to work across functional lines;

  • You have an university degree or equivalent; and

  • You have an excellent level of English and Dutch (verbal/written).

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions. The benefits of working with us at ING include:

  • A salary tailored to your qualities and experience

  • 24-27 vacation days depending on contract

  • Pension scheme

  • 13th month salary

  • 8% Holiday payment

  • Mobility card

  • Hybrid working

  • Personal growth and challenging work with endless possibilities

  • An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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Julia Elekes

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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