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IT Area Lead - HR Technology



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The HR Technology area is looking for a passionate and inspiring IT Area Lead with a clear focus on delivering excellent tech services to our global HR and People Services community. You have a technical background, experience managing and expanding a global HR platform, and excellent people skills. You know how to empower and elevate your managers and their teams.

The primary focus of the Area Employee HR Technology is to find synergies in the services we deliver as part of the Employee and HR Journey within ING. We work closely with our business partner, (Global) HR and Central People Services.

The team

You are responsible for multiple teams working on HR applications and services, mainly SaaS Solutions (like Workday) and engineers working on our Data Lake. The teams are in the Netherlands, the UK, Poland and India. You report to the IT Lead for Corporate Technology and are part of the Core MT with your IT Area Lead colleagues. You will have 3 team managers reporting to you, with a total span of control of approx. 75 FTE.

Roles and responsibilities

  • You are responsible for the IT continuity and availability of the services we deliver, the roadmap for further expanding our services and capability, and for onboarding new solutions and making sure they comply with our security standards.
  • There is a strong focus on IT Risk, our business partner deals with personal and sensitive data, and plays a pivotal role in the future workforce strategy of the bank.
  • You act as a role model towards the Chapter Leads and engineers regarding security and compliance.
  • Next, you play an active role in sizeable global rollout programs, for example, the global rollout of Workday, by which we standardise our HR processes globally and rationalise our IT landscape, by identifying areas for improvement and share clear architectural guidelines and standards.
  • You are expected to safeguard these our delivery programs, ensuring we deliver results.
  • You are also responsible for managing the Euro’s and FTE’s budget.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious and keep learning. Take on responsibility and inspire your team to do the same.

Next to that, we are looking for the following:

  • You can handle end-to-end complex IT situations and deal with various types of stakeholders.
  • You are an engineer by education and or work experience.
  • You have a client-centric mindset, and you can build meaningful relationships with your business partners.
  • You can steer and empower teams of skilled IT engineers responsible for high-criticality applications.
  • You have > 5 years of experience in portfolio management/change management.
  • Excellent strategic management/decision taking-skills.
  • Empowering people management style and passionate about growing and developing technical talent;
  • A mindset of openness and willingness to try new ways of working;
  • Predictable delivery of our software by squads in your area and live up to our promises concerning quality, timelines and features.
  • Reliable, compliant and secure operation of IT assets in your area.

Rewards and benefits

We want to make sure that you can strike the right balance between your career and your private life. You can find out more about our employment conditions at: https://careers.ing.com/en/benefits-NL

The benefits of working with us at ING include:

  • A gross salary between € 7.125,24 and 11.331,02
  • 24-27 vacation days depending on contract.
  • Pension scheme
  • 13th-month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues
  • Work Agile, so new ideas come to life faster
  • Having fun in an open and honest working environment

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

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Shilpa Mayreddy

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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