Personal Assistant to Global Head Portfolio Management and EMEA Head of Lending

About ING

ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. Every ING colleague contributes to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of INGValues (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead).

For us, success will only be achieved if we act with Integrity. Some companies see diversity as a box to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance. At ING, you will be assessed on your performance in line with the Orange Code. And that’s a promise.

Who are we looking for

As PA you support the Head of EMEA Lending, and Global Head of Portfolio Management.

You are a highly organized, delivery-oriented, all-round assistant who embraces change in a fast-paced, dynamic and international environment.

The role requires excellent organizational, communication and interpersonal skills. You are discreet, energetic and a result driven experienced assistant. You have the ability to anticipate to the needs of the heads of lending, proactively manage priorities, therefore you have a can do approach, are creative and not afraid to speak up your mind. You embrace a growth mindset and are eager to learn.

Key responsibilities

• Your main responsibilities will be calendar and inbox management. Ensuring that the Heads are well prepared for the variety of daily activities by taking initiative, pro-actively picking up tasks with the aim to organize the workload and agenda.
• You prioritize the information flow of daily correspondence.
• You are making travel arrangements and coordinating meeting schedules in close collaboration with the regional PAs
• Aside from general administrative activities such as claiming expenses in Workday, proper handling of Eprofit invoices, requesting PO numbers including Know Your Supplier process, you are the spider in the web and are always up to speed on everything that is going on in the Lending organization.
• You advise on content related topics, give advice on the usage of digital collaboration tools effectively and follow-up on communication.

Skills

• You see yourself as a gatekeeper to prioritize the agenda of your managers and are not afraid to ask questions when needed
• You are able to adapt to changing schedules, priorities and high-pressure situations while maintaining autonomy and accountability.
• You are able to balance multiple priorities and deadlines while maintaining attention to detail and quality, especially when dealing with sensitive information and communications that require a high degree of discretion. 
• You are proactive and have the ability to anticipate issues and independently take action where required
• You have excellent time management skills, with the ability to prioritize tasks and meet deadlines efficiently. 
• You are able to handle confidential information with integrity and discretion
• You have excellent communicative skills in English and Dutch

Given the nature of the work and access to confidential and sensitive information, the role is deemed to be ‘sensitive’. An extra security clearance is required by the Corporate Special Investigations (CSI) team to be appointed to this role.

Rewards & benefits 

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Read more about that here: Working at INGJoin us and apply today!