Reliability Programme Mgr – Tech BE SRE – CSM – Change Expert

BEL-070000
13/01/2025
Change Execution
Brussels, Belgium

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Reliability Programme Mgr - Change Expert V

Tech BE / Site Reliability Engineering

50% work from home

A day in the life of a Reliability Programme Manager

Prioritise the right improvement projects/requirements and follow up on the reliability roadmap
Contribute to the global SRE strategy and roadmap; implement practices in local IT services & teams
Ensure correct and adequate metrics and reporting on availability of services

Build and communicate a clear vision and change the reliability mindset and Drive adoption of SRE practices
Steer on reliability with the management team on all levels (Engineers, ITAL, ITL, CIO, ExCo)

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Project & Programme Mgm experience
Knowledge and experience with SRE practices in large organisations
Good understanding of IT operations and architecture
Communicate clearly in English towards engineers, team leaders and all levels of management
Have a continuous learning mindset adopting SRE market trends

As a Reliability Programme Mgr, you will have the opportunity to:

Learn from incidents how an enterprise IT really works
Get regular exposure to MT Tech BE
Drive Improvement projects across a large organisation

The team

The Site Reliability department consists of 6 teams each with their expertise: SRE’s, API engineer, CoE Testing, IT Continuity, Change/Cfg/Capacity Mgm & Major Incident Mgm. You report directly to the SRE Lead and leverage on these 6 teams and the Global SRE colleagues to make a positive impact with all Tech BE engineers… towards high availability of Tech BE services

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Your place of work Explore the area

Questions? Just ask
Mustapha ALAOUI

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.