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Business Analyst Compliance Reporting @ING Hubs Romania



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Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫𝟐𝟎𝟎𝟎𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞𝐟𝐫𝐨𝐦𝐭𝐰𝐨𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭𝐚𝐧𝐝𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚.

𝐎𝐮𝐫𝐭𝐞𝐜𝐡𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬𝐫𝐞𝐦𝐚𝐢𝐧𝐭𝐡𝐞𝐜𝐨𝐫𝐞𝐨𝐟𝐨𝐮𝐫𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

We’re looking for a new colleague to join the NFR & Compliance Reporting Circle within COO Risk, Risk Services, as a (Senior) Business Analyst in the Compliance Reporting squad.

In this role, you’ll also be part of the Business Analyst Chapter, where you’ll collaborate with peers from other squads to share best practices, develop your expertise, and contribute to the continuous improvement of our standards and skills.

Your day to day

As a Business Analyst, you will play a key role in identifying and addressing strategic challenges within the squad, often working closely with a diverse group of stakeholders. In collaboration with the Product Owner and other squad members, you’ll help shape the squad’s strategic direction, with a strong focus on automation and delivering value to users. You’ll also ensure that all workflows are fully aligned with ING’s Agile Way of Working, fostering clarity and coordination across the team.

In this role, you’ll be responsible for gathering and documenting business requirements across a variety of Compliance initiatives. You’ll work closely with stakeholders from the Compliance function and Risk Behavior department, developers, fellow business analysts, and data delivery teams.

You will lead the design, implementation, and continuous improvement of dashboards using BI tools, ensuring data models effectively address Compliance needs and align with regulatory expectations and procedures. Your responsibilities will also include testing functionalities, validating data, coordinating User Acceptance Testing (UAT), and managing feature deployments. Additionally, you’ll support end-users by providing training on dashboard features and reporting tools.

As a Business Analyst, you communicate clearly and bring focus to the squad, with a strong sense of ownership and a results-driven mindset. You’ll serve a global client base, the Compliance community across all ING locations, making close collaboration with key business partners essential to your success.

What you’ll bring to the team

Experience:

  • 3-5 years of professional experience with business and/or data analysis
  • Ability to translate business needs into functional requirements and communicate them effectively in technical terms
  • Strong analytical mindset, with hands-on experience in data visualization and reporting using BI tools (Cognos, PowerBI)
  • You have excellent stakeholder management skills and the ability to communicate clearly and persuasively. You’re skilled at building strong relationships across diverse stakeholder groups, presenting proposals with confidence, constructively challenging ideas, and fostering alignment to move initiatives forward collaboratively.
  • Compliance risk knowledge
  • Preferred experience with Agile Way of Working (Scrum).
  • Nice to have: experience as product owner, product manager

Tech stack/ knowledge:

  • Mandatory: SQL Knowledge
  • Nice to have: SAS, Alteryx

Foreign languages: Advanced proficiency in English.

Other skills:

  • Data-savvy, with a keen eye for detail
  • Solution-oriented and customer-focused
  • Self-driven and autonomous, with a curious and exploratory approach to problem-solving
  • Strong coordination and decision-making skills, able to manage complexity and drive outcomes
  • Education: Bachelor’s Degree (or higher) in an Economic or IT related field

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab). 

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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