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Business Analyst – NFR&Compliance @ING Hubs Romania



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Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫𝟐𝟎𝟎𝟎𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞𝐟𝐫𝐨𝐦𝐭𝐰𝐨𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭𝐚𝐧𝐝𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚.

𝐎𝐮𝐫𝐭𝐞𝐜𝐡𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬𝐫𝐞𝐦𝐚𝐢𝐧𝐭𝐡𝐞𝐜𝐨𝐫𝐞𝐨𝐟𝐨𝐮𝐫𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

An important program within ING is the implementation of Non-Financial Risk applications, especially for Compliance. In the squads, applications for Compliance will be onboarded and maintained.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

  • Requirements analysis:
  • You make sure that the requirements are complete, consistent, of good quality, that they are translated correctly in the design, and that they are maintained and, if necessary, adjusted if changes occur.
  • You participate in managing the backlog by prioritizing and translating the epics into features and, together with the squad, into user stories.
  • Process analysis: You analyze the current situation, the problems that occur and the underlying causes. Based on this analysis, you provide clear process designs.
  • Information analysis: You analyze the necessary input, output, and adjustment of data in the client processes. You analyze the information need. You investigate the quality of the captured data and come up with solutions to improve quality.
  • Risk analysis: You are able to translate the policy and regulation of ORM, Compliance and Legal into design solutions.
  • You see through the e2e implementation from gathering requirements all the way to testing implementations, support the UAT and deployment to production.
  • The Non-Financial Risk, Compliance community is your client base, in almost all countries where ING is currently active. Therefore, staying in close contact with these clients will be an important part of your job.
  • Together with your team you are responsible for stable and maintainable NFR applications platforms.

What you’ll bring to the team

  • Experience/capabilities:
    • project and banking knowledge /experience as a Senior Business Analyst and with affinity on functional side and knowledge of Compliance domain.
    • Stakeholder management - good communicator and able to build bridges between multiple stakeholders. You are able to convincingly put forward your proposals, challenge and convince and are a real team player in reaching broad agreement on the road to follow.
    • You possess a basic/good understanding of the concepts of data feeds, data model, process modelling (BPMN);
    • You have knowledge/ experience with the testing process – good understanding of the different types of testing (progression, non-regression, INT, UAT), can elaborate test scenarios in support of INT/UAT and can perform testing if necessary.
    • You are familiar with Release Management concepts (minor, major, release notes etc.).
    • You have knowledge of agile methodology - understand and support the agile way of working in cross-functional and distributed teams.
    • You have experience in supporting the rollout of modules/solutions towards multiple entities.
    • You look for challenges and are open to learn, develop skills and improve.
  • Tech stack/ knowledge:
    • Mandatory: affinity for TECH/IT;
    • Nice to have:  risk and security knowledge of an app;
  • Foreign languages: English (advanced)
  • Education: Bachelor’s Degree (or higher) in an Economic or IT related field

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab). 

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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