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Data Analyst



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  • Key Responsibilities

  • Develop reporting & analytics which aim to use reporting, monitoring and predictive analytics to optimise business performance
  • Use complex data and tools to understand all aspects of process performance and explain performance trends to senior stakeholders and business partners
  • Recommend process improvements to senior stakeholders
  • Utilise best practice data visualisation techniques to powerfully convey insights and facilitate data discovery
  • Drive a culture of continuous improvement and innovation within business units to improve service, reduce costs and manage risk within appetite
  • Manage, coach and develop Reporting Analyst(s) who support the day-to-day production of analytics assets
  • Key Capabilities/Experience

  • More than 2 years of experience in development of metrics, analysis and modelling
  • More than 5 years of experience in operational environment.
  • Experience in banking or financial services.
  • Experience in measuring productivity / output
  • Minimum Qualifications

  • Degree qualification in a business, management, IT or finance discipline
  • Demonstration of continued professional development in business, banking, IT or finance discipline
  • Experience in Relational database & data warehouse.
  • Extensive experience with querying languages (eg. SQL, SAS) or other data mining and manipulation tools
  • Experience in building predictive analytical models (eg. Python)
  • Experience with Tableau for effective data visualisation
  • Strong communication skills
  • Ability to operate at own initiative with a pro-active attitude in line with bank policy
  • Effective interpersonal skills
  • Strong organisational, analytical and problem-solving skills
  • Ability to think creatively with a process focus
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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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