Retail Securities Data Management - Belgium-3

REQ-10098074
26/06/2025
Customer Loyalty
City of Taguig, Philippines
ING Hubs

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Retail Investments Operations - Belgium

Data Management - Securities

A colleague with the talent to take on something and make it happen, who is excited to help others to succeed and has the gift of always being a step ahead. In other words, you strive to bring fresh ideas and accept challenges in a rapidly changing and complex environment. You are a person who collaborates, listens and invests in others to achieve joint goals. You enjoy challenging the status quo and you are keen to propose creative solutions to problems.

Your Main Tasks:

Managing data’s linked to securities portfolio of the clients (special conditions,

blocking conditions, etc)

Executing cash transfers, closing of securities portfolio, research of historical data’s
Reporting and controls tasks (reconciliation and realignment of positions, collecting

evidences of manual transaction)

Following up with transactions and transfers with brokers, other financial institution

including NBB

Responsibilities:

Answering and solving customer, banker and financial institutions questions and

issues

Maintaining contact with bankers, and financial institutions (bank to bank) via

email, phone and chat in English*

*Assumption only English as language requirement to be validated during project

transition.

Outperform customer expectations continuously: the WOW effect
Going through customer processes correctly
Taking into account applicable laws and regulations
Operational handling of customer request

As a Customer Loyalty Team-Member, you will also need:

A flexible attitude, you will find it no problem to work on Mid-shift
You achieve results, even in difficult circumstances
You work autonomously and feel responsible
You are proactively looking for new ways to develop yourself
You are willing to get the necessary (legal) certificates for the job
You are willing to learn the necessary skills to perform your tasks

Apply now

Your place of work Explore the area

Questions? Just ask
ING Recruitment team

Ask by email

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.