Product Owner - InsideBusiness Insights & Alerts @ING Hubs RO

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐭𝐰𝐨 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭 𝐚𝐧𝐝 𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚.

𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

                       At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

You work within the Wholesale Banking Global Tribe Digital delivery.  The purpose of our Tribe: Becoming the best digital Wholesale Bank by delivering an industry leading and consistent digital customer experience across all ING touch points. The Tribe is responsible for the delivery of all digital touch points where Wholesale Banking Clients (the employees of the clients) engage with ING. This includes interactions across different devices, from smartphones to desktops, and various channels including the mobile app, host 2 host channels, internet banking and websites. Our clients are spread across 40 countries and use our channels to find information, buy products and manage their services.

As the Product Owner InsideBusiness Insights and Alerts, you will work according to the ING Agile way of working. The InsideBusiness Insights & Alerts squad is responsible for offering a framework that enables the presentation of documents from various product lines to both our customers and internal employees. In addition, the squad owns a framework that supports different types of alerts and/or notifications towards our customers triggered by events from our product lines.

The squad functions as a DEVOPS squad, meaning you are responsible for new changes and also the maintenance of everything you and your team deliver.

Your day to day

• You represent the squad, have a strong vision for enhancing our documents and alerts offering for Wholesale Bank customers.

• In your role as Product Owner, you are responsible for prioritizing the backlog of your team, aligning with multiple stakeholders within and outside the tribe and fostering strong team engagement.

• You understand what it takes to become a true platform and know how to help other squads in reusing your framework solution.

• You are a good communicator, being able to promote your framework as a solution to various stakeholders in our company.

• You proactively align with other tribes or squads relying on our data in case of any issue or improvement.

• You understand what it takes to bring a portal application to production, end to end.

• You are responsible for the deliverables of your squad, are able to perform initial acceptance tests and organize user acceptance tests with all key stakeholders.

• You maintain the balance between change and run portfolio and determine the priority of the work done by your team.

• You play an active role in all scrum ceremonies.

• You report on a regular basis toward tribe management in respect to the progress and you make sure the QBR commitments are executed according to the agreed priorities.

• You support the Tribe Lead in the responsibility of managing the overall P&L for the Digital delivery tribe by integrating this into your daily work and priority setting

• You work with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies

• You apply your experience in marketing, strategic road mapping and adhering to target audiences in the fast-changing context of digital transformation

What you’ll bring to the team 

• A Master or Bachelor degree

• 3+ years of relevant experience as a Product Owner

• Experience in Banking and basic IT knowledge

• Ability to understand complex customer and employee journeys

• Strong stakeholder management skills, especially with demanding or high‑impact stakeholders

• Solid understanding of front-end development for customers and employees facing applications

• Possess strong analytical skills and takes decisions based on data and facts

• Fluent in English (written and verbally)

• Willingness to travel occasionally (twice a year) to Amsterdam

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).