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Senior Strategy & Business Change Consultant



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Are you passionate about shaping the future of banking? At ING Wholesale Banking, Transformation Management turns strategy into measurable outcomes across domains, regions and strategic priorities. Within Transformation Management, Strategy Consulting Services acts as a strategic partner to senior Wholesale Banking leadership, tackling complex strategic and organizational challenges and translating ambition into clear choices and actionable plans.


As a Senior Strategy and Business Change Consultant, you will help shape, design and deliver the future of our organization. You will work on high-impact, cross-domain initiatives and use your strategic perspective, consulting expertise and judgement to turn complex challenges into tangible outcomes.


The team

You’ll be part of the Strategy Consulting Services team, the strategic sparring partner for Wholesale Banking leadership. The team helps define the North Star, shape operating models and guide leaders through complex decisions that impact the future of Wholesale Banking.

Our work combines deep analytical thinking with practical execution. You will work across domains, tribes and functions, partnering closely with senior leadership to ensure strategies are not only visionary, but also actionable and scalable.


Roles and responsibilities

You will lead and contribute to complex strategic and organizational assignments with significant impact across Wholesale Banking:

  • Lead enterprise, domain and functional strategy development.
  • Design value propositions and service models that support strategic priorities.
  • Shape target operating models and organizational designs.
  • Develop strategic options and conduct scenario and impact analyses to enable informed decision-making.
  • Design portfolio approaches, governance structures and decision rights.
  • Translate strategy into transformation plans and implementation roadmaps.
  • Build business cases and advise on resource allocation and performance improvement.
  • Solve complex cross-domain challenges and provide strategic advice to senior leadership.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

  • Bring 10+ years of relevant experience in strategy consulting, corporate strategy, transformation or senior business-change roles, preferably including external management consulting experience and exposure to financial services or another complex international environment.
  • Demonstrate a strong track record of independently leading complex, enterprise-wide assignments with visible executive-level impact.
  • Apply an advanced consulting toolkit, including hypothesis-led problem solving, quantitative analysis, synthesis, storytelling and facilitation.
  • Bring deep experience in operating-model design, organizational transformation, governance and translating strategy into execution.
  • Use credibility and sound judgement to advise, influence and constructively challenge senior leaders, including in sensitive organizational environments.
  • Create clarity in ambiguity, make trade-offs explicit and mobilize stakeholders around a common direction.
  • Lead effectively without relying on hierarchy, while coaching others and raising the quality of collective output.
  • Hold a master’s degree or demonstrate an equivalent level of thinking and working. Relevant strategy, change, Agile or Lean certifications are an advantage.
  • Communicate excellently in written and spoken English.

We value leadership impact and adaptability as much as strict checklist experience. If your background aligns with the core vision of this role, even if you don't tick every single bullet point, we strongly encourage you to apply. Tell us in your application or cover note what unique perspective and track record you’ll bring to the team.


Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions

The benefits of working with us at ING include:

  • 25-28 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • 8% Holiday payment
  • Hybrid working
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues

About us

There has never been a more interesting time to work at ING Wholesale Banking. We're on a journey that's centered around our customers, powered by technology and driven by smart, determined people.

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you


Questions

Please visit our Frequently Asked Questions section to find some answers on questions you might have.


Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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