Trading Application Support Engineer (Horizon)

REQ-10095799
15/05/2025
IT Engineering
Katowice, Poland
ING Hubs

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ING Hubs Poland is hiring!

We are looking for you if you have:

3–5 years of experience in software support or DevOps, preferably in supporting highly scalable, secure, and high-performance applications
Strong knowledge of Linux/UNIX and Windows Server administration
Basic programming skills in languages such as Java, Scala, Python, or others
Experience with CI/CD pipelines and release management
Basic scripting and automation skills
Experience with monitoring tools, such as Zabbix
English level: B2/C1

You'll get extra points for:

Familiarity with financial markets or trading systems support
Experience in supporting end users in resolving configuration issues in production environments
Strong analytical and problem-solving skills, with a proactive approach to incident prevention and resolution
Excellent communication skills and a team-oriented mindset

Your responsibilities:

Manage incidents, requests, and change tickets
Provide daily operational support for trading application and environments
Drive automation of repetitive tasks and manual processes
Continuously improve support workflows and system reliability
Develop and maintain monitoring solutions to ensure system health and performance
Participate in Scrum ceremonies
Implement, improve, and manage the release pipeline, including automated functional and non-functional testing
Work closely with end users to troubleshoot and resolve production issues

Information about the squad:

For our team in Poland, we are looking for a Trading Application Support Engineer, technically passionate, solution-focused.

Our team is a part of the Financial Markets & Group Treasury – Investing IT area of ING. We are responsible for development and maintenance of the system used in the Financial Markets and Global Treasury. Team is dedicated for externally hosted application.

By being part of our team you will actively participate in the support of mentioned systems. Aside of maintenance of the platform you will participate in automation in the context of CI/CD, testing and monitoring for more effective workplace. All tasks will be realized in the Agile framework. Please send your CV in English.

The role naming convention in the global ING job architecture will be “Engineer III”.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.