Process Expert - Financial Markets Client Control – Change Epic owner

REQ-10112121
07/05/2026
Consultancy
City of Taguig, Philippines
ING Hubs

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Job Description
The epic owner holds end-to-end responsibility for the delivery of so-called epics (change) including the
hand over to the Business-as-Usual team. As an epic owner:
- You support the Head of Change in the delivery of epics in the change portfolio.
- You are part of an international self-steering team to deliver and implement the epics in an Agile
Way of Working and in accordance with the ING’s orange code.
- You have in-depth knowledge and experience in financial products, processes, and related
regulations.
- You take full accountability of the efficient delivery of the epics you are responsible for, including
timely delivery and the quality assurance aspects.

Main roles and responsibilities
As an Epic owner
- You are end-to-end responsible for Epics (including updates on status / progress and impediment)
- You create Epic related documents and pro-actively manage all stakeholders (both FMCC and non-
FMCC) that are involved in the realization of the epics.
- You estimate BAU impact in terms of capacity and knowledge with the Process managers.
- You take part in the team stand-ups, refinement, retrospective and planning sessions.
- You are setting clear priorities in the Epic delivery.
- You transfer change to our execution locations in Bratislava and Manila following correct
governance including sign-off from the COE, second line parties and execution locations.
- You hold in-depth knowledge on FM regulations (EMIR, MiFID, SFTR etc.) to deliver regulatory
changes.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.