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Network Lead Strategy adoption & Financial steering – Independent Agent Central Team



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Join the Heart of ING’s Independent Network!

ING’s independent network – over 60 structures, 100 branches, and nearly 800 bankers – serves 1.5 million clients, representing more than half of our customer base. To strengthen this vital growth engine, we are looking for a: Network Lead – Strategy Adoption & Financial Steering (Strategic Adoption & Financial Steering Lead for the Independent Agent Network)

Your Impactful Role

As Network Lead, you will be the strategic right hand of the Head of Independent Agents (HoAI), working alongside your counterpart Network Lead NFR/Lifecycle. You will drive the adoption of ING’s strategy across the independent network and ensure robust financial steering.

You will lead a team of approximately 10 members and collaborate closely with ING’s cross-segment Tribes and your Non Financial Risk (NFR)/Lifecycle counterpart.

Your mission: align strategic vision with operational execution and foster a long-term, trust-based relationship between ING and its agents.

A Day in the Life of a Network Lead;

  • Translate ING’s short- and long-term strategic ambitions into actionable roadmaps for the independent network.
  • Provide your team with clear vision and priorities.
  • Install a data-driven culture within your team.
  • Act as the network’s ambassador in bank-wide projects and internal committees.
  • Build bridges between Tribes, products, segments, and the independent network.
  • Ensure harmonised input from commission change managers and data analyst to account managers.
  • Oversee budget quality and reforecasting in collaboration with Finance.
  • Represent the HoAI in communications with senior management (network performance, field insights).
  • Maintain relationships with professional federations (e.g., BZB-Fedafin) alongside your NFR/Lifecycle counterpart and the HoAI.
  • Unite your team around a positive, motivating, and high-performance dynamic.

What Makes You Successful

  • Proven leadership in strategic and tactical planning, prioritization, and project management.
  • Strong communication and presentation skills (FR/NL/EN).
  • Solid financial acumen and understanding of banking dynamics (P&L, ROE, funding).
  • Data-savvy: good in Excel and Power Pivot, capable of end-to-end analysis and executive-level summary.
  • Strong skills in power point
  • Trusted relationship builder with both agents and internal stakeholders.
  • Collaborative mindset, natural leadership, and proactive approach.

Why This Role Matters

  • Play a pivotal role in realizing ING’s ambitions through its independent network.
  • Make a tangible impact on commercial and financial results.
  • Be the strategic connector between field operations and executive decisions.
  • Grow in a leadership-driven, development-focused environment.
  • Benefit from tailored coaching and advanced training to elevate your skills.

The Team

You’ll join the central team of the independent network, based in Brussels. This expert team manages commissions, strategic projects, operations, and contractual relationships. It’s a results-oriented, people-centred culture where collaboration is key.

In this dynamic context, your role will be crucial in ensuring strategic alignment, financial coherence, and network engagement.

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Sofie VAN DEN BOSSCHE

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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