ODCR Lead - Third Party, Resilience & Continuity Risk

ING Australia are recruiting a ODCR Lead – Third Party, Continuity & Operational Resilience role which is key line 1 risk leadership role reporting directly to our Head of ODCR.

The role is responsible for a team of risk managers who specialise in providing 1st line support on Third & Intragroup Party, Business Continuity and Resilience Risk related activities across the organisation. The team provides support through advice, guidance, assurance & continuous improvement activities.

Resilience and Continuity at ING Australia takes a bank-wide approach to identify potential threats, laying the foundations for a framework that safeguards the interest of its key stakeholders, brand and value-creating activities, and ensuring that critical services remain available in the event of a significant disruptive event.

You will be responsible for the establishment of a Centre of Excellence to prepare the bank to respond to and recover from a wide variety of significant disruptive events. You will also continually review ING’s service agreements, regulatory requirements and end to end processes in order to achieve exceptional market leading customer experience, risk management and overall value driven outcomes for the bank.

Ready to make an impact?

What you’ll do

• Lead a team of Line 1 Risk specialists responsible for Third Party, Operational Resilience and Business Continuity Risk driving a high-performance culture
• Responsible for Design, Implementation, Maintenance and advice on Third Party, Intragroup, Operational Resilience and Business Continuity Risk Management.
• Crisis co-ordination in case of significant business disruption
• Lead and facilitate steering committees for Business Continuity, Operational Resilience and Third Party & Intragroup Party Risk
• Foster an environment of continuous improvement and efficiency across these critical risk classes
• Advise and present to Exco and Board Member’s on INGs on Third Party, Intragroup, Operational Resilience and Business Continuity Risk Management

What we’re looking for

• 15+ years’ experience in Retail Banking / Financial Services environment
• 10+ years’ experience in Resilience, Business Continuity and / or Third-Party Risk Management
• 10+ years’ experience in leading teams within a Financial Services environment
• Experience with CPS 230, 231, 232 (or equivalent) compliance
• Previous experience in a Risk or Compliance role (Financial or Non-Financial) either within 1st or 2nd Line

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply.  Let us know if you’d like to chat with an LGBTQ+ Confidential contact.  

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact Mark Montgomery on mark.montgomery@ing.com.  

Applications close Friday 3rd October

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

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