Business Analyst COOF Intelligent Automation

As a Business Analyst in the Intelligent Automation team, you are the bridge between business needs and automation delivery. You identify automation opportunities within the ING Finance domain based upon the Finance strategic priorities, evaluate the fit for purpose solutioning, translate processes into scalable solutions. You identify and initiate automation potential in the Finance domain. You work closely with stakeholders across Finance business teams, IT and the Intelligent Automation team to deliver compliant, efficient, and future-proof automation.

The team:

You will be part of the Intelligent Automation team within the COO Finance organization. From this team, the Finance organisation is serviced with low-code solutions (recognised as temporary solutions). Also strategical solutions for Finance are serviced via the COO Finance organization.

Key Responsibilities

• Intake & Evaluation: Lead unified intake of automation requests from the Finance organization. Drive assessments on possible strategic vs. low-code solutioning. Determination of business case values for automation
• Process Analysis: Identify automation potential based in the Finance Strategic priorities to ensure delivery on the finance strategic targets.
• Stakeholder Engagement: Collaborate with end users, COOF MT, architects, and local CFOs to align on solutioning
• Delivery Oversight: Coordinate within the Intelligent Automation delivery team to ensure delivery within the agreed timelines
• Governance & Ownership: Support evaluation of automation ownership and governance of low-code solutions and drive assessments of opportunities to replace low code solutioning with strategic solutioning
• Fit-for-purpose solution design: Translate business processes into automation flows of technologies already used in the Intelligent Automation team or identify fit-for-purpose solutioning on other technologies
• Artificial Intelligence: Actively support finding candidates for AI in the (COO) Finance organization and support the implementation of AI in automation solutions

Required Skills & Experience

• Proven experience in business analysis and automation preferably in Finance domains.
• Strong understanding of low-code platforms (Alteryx, Power BI, Automation Anywhere, OutSystems).
• Familiarity with COOF governance models and strategic alignment processes.
• Excellent communication and stakeholder management skills on all levels (end users – sr. management)
• Agile mindset and experience working in cross-functional squads

Rewards & benefits 

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary indication tailored to your qualities and experience

• 36 or 40 hour workweek

• Individual leave: 24+2 individual holiday days based on 36 hr workweek

• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)

• CSR days: up to 2 days per year to actively engage in society by volunteering

• 13th month salary

• 8% Holiday payment

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• Mobility card

• Attractive pension scheme

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Procedure

Please note that it may take some time before we respond to your application and inform you about the next steps in the procedure. The continuation of the selection process consists of 2 interviews, in which we ask for both knowledge & skills and behaviour & competences.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today