Personal Assistant

It is Finance & Risk's purpose to take a leading role in shaping and delivering the CFO, CRO and Global Financial Crime & Fraud Prevention landscape, allowing a better focus and support from Tech on CFO and CRO agendas. The domain provides robust and reliable Tech solutions that enhance speed, scale, security, and efficiency, while it enables meeting regulatory demands and consistently increasing levels of automation. 

We are looking for an experienced, hands-on and proactive Personal Assistant who will make an impact by keeping the organization running smoothly and ensuring our leaders can focus on their core responsibilities.

The team

You will be the Personal Assistant of the IT Lead Risk, IT Lead Financial Crime & Fraud Prevention, the IT Lead Data & Foundation Reporting and of the Lead CIO Office. You will report hierarchically to the Lead CIO Office.

Roles & responsibilities

As a Personal Assistant you will deliver high-quality executive and team support to leaders in the Finance & Risk domain. You collaborate closely with other assistants and the Business Manager, acting as a trusted point of contact for internal and external stakeholders. You anticipate needs, safeguard priorities and follow through on actions to completion.

• You coordinate complex calendars for multiple leaders; assess priority, sensitivity and objectives for each request. Plan, reschedule and optimize meetings across time zones; monitor reminders and proactively follow up on actions.

• You will arrange business travel, itineraries and manage visas. Organizing internal/external events, off-sites and assisting with management activities and special projects. Supporting administrative processes such as expense claims, catering and onboarding.

• Act as first point of contact for the department; handle queries professionally and confidentially.

• Build strong working relationships with colleagues and external partners; represent ING with integrity.

• Assist with small projects and process improvements; coordinate dependencies and timelines.

• Provide backup coverage for other department assistants to ensure continuous service for leadership.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• You should excel in prioritising tasks, and multitasking. Clear and concise communication is essential, as is an eye for detail and diligence in task execution. You can communicate effectively with diverse audiences and can handle confidential information discreetly.

• You are experienced with complex calendar management, travel planning, project management, event organization, and administrative tasks. You have excellent organizational skills and organizational sensitivity and can switch quickly when priorities change.

• Building and maintaining relationships with colleagues and stakeholders, both within and outside the organisation, is crucial for the effectiveness of a PA.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.