Chapter Lead SRE

REQ-10112199
09/04/2026
IT Engineering
Brussels, Belgium
ING Bank

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As team lead in the SRE department of Tech BE you grow a high performing team of SRE experts, driving Tech BE to peak resilience against adverse events, to structurally increase availability of critical banking services to 99,9%.

You lead the team from daily coordination to hiring and performance management
You are the single point of contact in Tech BE on Observability
You and your team contribute and align on Global SRE Observability practices and projects
Responsible for the delivery of Observability improvement projects with your team and colleagues in Tech BE and ING Group
Responsible for IT resilience risk processes such as Observability Maturity, SLIs & SLOs, Availability of our online channels …

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

SRE leads engineers by example, meaning you’ll need

Proficient software/system engineering skills
Excellent people management skills
Ambition and drive to impact 2000 engineers, a complex landscape and processes
Knowledge on Observability practices
Knowledge in AI for operations
Experience in cloud native API services
Capable in delivering continuous improvement projects

As a chapter lead, you will have the opportunity to:

Develop yourself as leader in engineering
Make an impact across ING Tech Belgium
Learn and develop new engineering practices

The team

The SRE BE department reports to the CIO and drives reliability for all ING Belgium critical business services (including top sales and servicing journeys). Each of the six teams in SRE works closely together yet focus on a specific practice. The Observability team makes the IT landscape stronger to maintain availability of service through making every observability signals meaningful.

Activities range from performing Observability maturity reviews, working on observability data, making global monitoring templates available in collaboration with Tech Engineering & Reliability on Group level, guiding DevOps teams to apply best practices, leading projects to improved resilience (for example: reviewing a complete online flow available to our customer and make it more resilient and reliable), developing our AI for operations roots …

The team consists of varied experts in different fields including system engineering, data science and processes.

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Questions? Just ask
Turan Ozkan

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.