ServiceNow Specialist

REQ-10109278
09/02/2026
IT Engineering
Katowice, Poland
Warsaw, Poland
Warszawa
ING Hubs

ING Hubs Poland is hiring!

The expected salary for this position: 9600 - 13000 PLN gross

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for you, if you have:

at least 3 years of experience in ServiceNow development and administration
experience on ServiceNow Workplace Service Delivery (WSD), this is considered a big plus
experience on ServiceNow IT Service Management (ITSM)
good command of English, both written and spoken
growth mindset, a customer focus and a collaborative attitude
ability to understand, challenge and deliver solutions that fit business requirements

You'll get extra points for:

speak fluent English
understand, speak and write Dutch
knowledge on and/or experience with HR Service Delivery (HRSD) and Custom Applications
scripting and programming in other languages
knowledge of web technologies, such as JavaScript / AngularJS, HTML, CSS, REST, SOAP etc.
certification in ServiceNow System Administrator or Application Developer or Implementation Specialist
experience with Employee Center (Pro), Service Portals and Virtual Agent
experience with Flow Designer and its related features

Your responsibilities:

developing, maintaining and supporting ServiceNow applications according to business requirements and best practices
integrating ServiceNow with other systems and platforms using APIs, web services, and orchestration,
troubleshooting and resolving issues related to ServiceNow functionality, performance, and security,
collaborating with other developers, product owners and stakeholders to deliver high-quality solutions,
keeping up to date with the latest ServiceNow features and trends.

Information about squad:

You will join one of the squads, developing and administering ServiceNow platform within ING Group.

Team’s primary task is to develop and maintain ServiceNow instance within Enterprise System Management scope, according to customer needs and ING regulations & practices (compliance, agile way of working, etc).

The squad is led by a Product Owner who gives the autonomy to engineers to manage and implement technical tasks according to the product backlog items specifications.

The role naming convention in the global ING job architecture will be “Engineer III”.

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.